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Visibility
10/26/2017
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ S550. WHILE DRIVING 50 MPH MERGING ON THE INTERSTATE, THE SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES-BENZ OF MOBILE, 3060 DAUPHIN ST, MOBILE, AL, 36606) WHERE IT WAS CONFIRMED THAT THE SUN ROOF FAILED. DUE TO THE FAILURE, THE VEHICLE ALSO SUSTAINED BODY DAMAGE TO THE HOOD AND TRUNK. THE MANUFACTURER WAS STATED THAT THEY WOULD GIVE THE CONTACT A CALL BACK AND SEND AN INVESTIGATOR. THE CONTACT WAS REFERRED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SUSTAINED A CUT ON THE RIGHT SIDE OF THE FACE DUE TO THE SHATTERED GLASS. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
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Steering
12/07/2015
WHEN MAKING TURNS BOTH LEFT AND RIGHT, THERE IS A MOANING NOISE HEARD. CAUSE: LOWER ENGINE COMPARTMENT CENTER AND REAR, STEEERING COUPLING, RUBBER BELLOWS ON STEERING.
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Service Brakes
02/22/2016
REAR BRAKE PADS INCORRECTLY INSTALLED FROM THE FACTORY. BOTH INSIDE BRAKE PADS WERE INSTALLED ON THE REAR CALIPER FOUND THAT PADS ON THE RIGHT REAR WERE WORN DOWN TO 4-5MM ALSO FOUND THAT RIGHT REAR ROTOR HAS UNEVEN GROOVES FROM BRAKE PADS.
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Unknown Or Other
02/15/2015
BACKUP LIGHTS ON THIS CAR ARE TOTALLY USELESS. DEALER SAYS NO BRIGHTER BULBS ARE AVAILABLE. DANGEROUS SITUATION. BACKED INTO A MAILBOX AND DID $700.00 IN DAMAGE. PLEASE ADVISE WHAT I SHOULD DO.
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Tires
08/09/2015
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
