2013 Mercedes-benz S-Class Complaints

-Combustion engine sporadically fails to start. -Combustion engine can no longer be started. -Start/Stop function is sporadically unavailable (READY displayed in yellow in instrument cluster). -Start/Stop function fails to function properly in dangerous road conditions - e.g., when pulling into an intersection, in stop & go traffic, when proceeding at a stop light, etc. -This is the second time this major incident has occurred; this was repaired in December 2020 under manufacturer warranty. The Power Electronics (Electric Motor) Control Unit was replaced. It is clear this is a recurring failure affecting this vehicle. ***Campaign No. 2012080004, November 2012 addresses this exact issue - for this exact car (i.e., Mercedes-Benz S 400 (221.195) V6-3.5L (272.974) Hybrid. However, that Recall Campaign is covers Model Years 2010-2012, but fails to cover MY 2013, which is exactly the same as the covered vehicles. This Campaign instructs to Check/Replace the Power Electronics Module, whi...

A Retaliatory Action to cause personal harm. Believe original vin was placed on this car because of a complaint against medical doctors now under investigation. Took pictures and other proofs. Note on this vehicle says there are hazard mercury arts used on vehicle like lighting and lists other parts and advises removal to be done as hazardous materials etc. can upload photo of it.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ S550. WHILE DRIVING 65 MPH, THE HEADLIGHTS DIMMED WITHOUT WARNING. THE HEADLIGHTS DID NOT PROVIDE ENOUGH ILLUMINATION TO DRIVE SAFELY. THE CONTACT ALSO STATED THAT WATER ENTERED THE HEADLIGHT HOUSINGS AND CREATED CONDENSATION. MERCEDES-BENZ OF COCONUT CREEK (LOCATED AT 4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE CONTACT WAS QUOTED $1,500 PER HEADLAMP UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

I JUST HAD A VERY EXPENSIVE REPAIR DONE TO MY 2013 S550; REPLACING THE ENGINE HARNESS, ON A CAR THAT WAS LOOKED AFTER LIKE MY OWN CHILD! OIL CHANGES REGULARLY, SERVICE A AND SERVICE B AS SOON AS THE LIGHT WENT ON, ABSOLUTELY NO REASON WHY THIS SORT OF DAMAGE SHOULD HAVE HAPPENED ON A PERFECTLY WELL-MAINTAINED VEHICLE. A REPAIR THAT SET ME BACK $6,800.00 THAT I DID NOT HAVE AT THE TIME. THROUGH FRIENDS AND COLLEAGUES I WAS TOLD THAT I SHOULD REACH OUT TO MB USA REGIONAL REPRESENTATIVE AND ASK FOR ASSISTANCE. I WAS TOLD THAT THIS WAS POTENTIALLY A DESIGN FLAW. SADLY, THEY NO LONGER COME TO THE PHONE AND THE CUSTOMER SERVICE INDIVIDUAL I SPOKE TO DECIDED THAT SINCE I DO NOT HAVE AN EXTENDED WARRANTY WITH MB, THERE IS LITTLE THEY WILL DO FOR ME. PERHAPS IF THE MECHANICS AT FLETCHER JONES MERCEDES BENZ IN LAS VEGAS WHO SERVICED MY CAR WHEN I BROUGHT IT IN, WOULD HAVE BOTHERED TO LOOK AT WHAT WAS DONE ON PREVIOUS VISITS, OR IF THEY WOULD HAVE MAYBE PAID A BIT MORE ATTENTION TO MY COM...

PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGHWAY SPEEDS & WAS CONSTANTLY IN THE SHOP. SILVERSTAR GAVE ME 4 NEW TIRES TO COMPENSATE ME FOR MY TROUBLES & I HAVE ALREADY LOST 2 OF THEM IN A FEW MONTHS. ONE WAS DAMAGED LAST FRIDAY DOING 10 MILES AN HOUR ON ARCHER AVENUE IN QUEENS NY HITTING A POT HOLE. I WAS FORCED TO PURCHASE TIRE INSURANCE KNOWING THE PROBLEMS I HAD WITH A PREVIOUS 2006 MERCEDES CLS 500 & THIS ONE. MANUFACTURES SHOULD BE HELD TO HIGHER STANDARDS FOR TIRES,& WHEELS STRENGTH & RESILIENCE. THEY SHOULD DISCLOSE TO ALL BUYERS THAT LOW PROFILE TIRES & LARGE RIMS CAN BE A MAJOR PROBLEM ON CITY STREETS. SEVERAL MONTHS AGO I WAS LEAVING AN ATM DRIVE-IN AT CHASE BANK; GOING 5 MPH I SIDE SWIPED THE CURB, LOST AIR IN BOTH RIGHT TIR...