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Electrical System
12/19/2022
The contact owns a 2009 Mercedes-Benz S550. The contact stated that while driving at an undisclosed speed with the air condition system activated, there was hot air blowing out of the vents. The contact stated that the hot air was blowing out of the vents and the floorboard was soiled with water. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the compressor and the motherboard needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic. The vehicle was diagnosed with electrical wiring failure. The electrical wiring underneath the driver and passenger seats was burned. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 73,000. The VIN was unavailable
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Electrical System, engine
07/29/2020
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ S63. THE CONTACT STATED WHILE DRIVING 60 MPH, A BYSTANDER INFORMED HER UNDER THE VEHICLE WAS ON FIRE. THE CONTACT WAS ABLE TO PARK ON SIDE OF THE ROAD. THE CONTACT STATED SHE WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR. THE CONTACT STATED SHE WAS ABLE TO EXIT HER PREGNANT SELF AND HER 4 DOGS THROUGH THE FRONT DRIVER SIDE WINDOW. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE DID NOT SUSTAINED INJURIES OR SEEK ANY MEDICAL ATTENTION. THE CONTACT STATED 5 BY STANDERS WHERE ABLE TO EXTINGUISH THE FIRE WITH 5 FIRE HOSES THEY ALL HAD IN HAND. THE POLICE AND FIRE DEPARTMENT FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. *LN*JB
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Fuel/propulsion System
06/07/2018
I PURCHASED A LAVISH S550 AND OVER TIME I STARTED SMELLING GAS IN THE CABIN. I DIDN'T THINK TOO MUCH ABOUT IT UNTIL THE SMELL BECAME MORE PUNGENT. I GO ONLINE TO DO SOME RESEARCH AND FIND OUT SOME OF THE CARS HAD FAULTY FUEL PUMPS WHICH LEAK INTO THE BACKSEAT. NOT ONLY DOES IT LEAK BUT THE VAPORS ARE SPREAD THROUGHOUT THE CABIN MAKING IT UNBEARABLE TO BREATH. I TOOK THE CAR IN TO MERCEDES AND THEY DON'T WANNA OWN UP TO THERE FAULTY EQUIPMENT. WITH THE TEMPERATURE BEING EXTREMELY HOT I WOULD THINK MY CAR WOULD BLOW UP BECAUSE IT IS A BLACK CAR. ANY HELP WITH THIS MATTER IS APPRECIATED. MERCEDES OF SOUTH ATLANTA (SERVICE ADVISOR-TUTT) INFORMED ME TO PAY $2100 TO FIX. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
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Unknown Or Other, fuel/propulsion System
08/29/2017
ON 8/29/17 AROUND 11:20 - 11:30AM, I WAS DRIVING ON N270 JUST OFF FROM HOV LANE FROM S495 NEAR MONTROSE EXIT(LITTLE BIT BEFORE), SOME METALLIC ROUND WHEEL TYPE WITH SHARP EDGES AROUND FLEW OVER FROM S270. I TRIED TO AVOID IT BY SWERVE MY CAR BUT IT MUST HAVE LANDED BELOW MY CAR AND SCRATCHED UNDERNEATH WHICH CAUSED MY CAR MAKING WEIRD SOUND PLUS BURNING GASOLINE SMELL. I DIDN'T SEE MY TIRE PRESSURE GAZE CHANGE SO I WENT INTO LOCAL LANE FROM FALLS ROAD TO GET TO MY HOME. MY CAR WAS NOT STEERING PROPERLY AND I CAN SMELL GASOLINE EVEN FROM CLOSED WINDOWS. AFTER PARKING MY CAR, I SAW GASOLINE LEAKAGE FROM UNDERNEATH MY CAR. IT WAS SUCH SCARY INCIDENT AND I WAS SO LUCKY TO BE ALIVE AND NOT HURT WITH GASOLINE LEAKING FROM MY CAR.
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Steering, electrical System, unknown Or Other
07/21/2016
VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.