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Suspension, power Train, visibility, service Brakes
12/01/2013
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DOWNSHIFTED AND SUDDENLY THERE WAS A HARD SHIFT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR WHEN STOPPED AT A TRAFFIC LIGHT. THE CONTACT ALSO NOTICED THAT THERE WAS A LOUD NOISE NEAR THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE TILT FUNCTION FEATURE ON THE RIGHT PASSENGER MIRROR FAILED. WHEN FUNCTIONING PROPERLY, THE RIGHT PASSENGER MIRROR TILTED DOWNWARD AND TO THE RIGHT WHEN THE VEHICLE WAS PLACED IN REVERSE; THEREFORE, THE DRIVER COULD SEE ALL OBJECTS TO THE REAR PASSENGER SIDE OF THE VEHICLE AND IN THE VEHICLE'S BLIND SPOT. THE MIRROR FAILED TO RETURN TO THE DRIVER'S SETTING AFTER SHIFTING THE VEHICLE INTO DRIVE AFTER BEING IN REVERSE. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE REAR SUSPENSION SYSTEM AND THE REAR BRAKES NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THEY WERE UNABLE TO LOCATE A FAILURE WITH THE MIRROR. THE REAR SUSPENSION SYSTEM AND...
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Unknown Or Other, visibility/wiper
10/08/2014
THIS VEHICLE WAS PURCHASED NEW IN 2014. THE VEHICLE HAS A REVERSE TILT FUNCTION FEATURE ON THE RIGHT PASSENGER MIRROR. WHEN FUNCTIONING PROPERLY, THE RIGHT PASSENGER MIRROR TILTS DOWNWARD AND TO THE RIGHT WHEN THE VEHICLE IS PLACED IN REVERSE SO THAT THE DRIVER CAN SEE ALL OBJECTS TO THE RIGHT REAR OF THE VEHICLE (IN THE VEHICLE'S BLIND SPOT). ONCE THE VEHICLE IS SHIFTED INTO DRIVE, THE RIGHT MIRROR IS SUPPOSED TO RETURN TO THE DRIVER'S (MEMORY) SETTING POSITION FOR THE MIRROR SO THAT THE DRIVER IS ABLE TO SEE OUT OF THE RIGHT MIRROR WHEN DRIVING ON THE HIGHWAY. THE MIRROR ON THIS VEHICLE FAILS TO RETURN TO THE DRIVER'S (MEMORY) SETTING AFTER SHIFTING THE VEHICLE INTO DRIVE AFTER BEING IN REVERSE. THE MIRROR REMAINS IN THE DOWNWARD AND TO THE RIGHT POSITION THUS LEAVING THE DRIVER COMPLETELY UNABLE TO SEE OUT OF THE MIRROR WHEN DRIVING ON THE HIGHWAY. THE DRIVER IS FORCED TO TAKE HIS/HER EYES OFF OF THE ROAD, AND THE SURROUNDING VEHICLES, TO MANUALLY ADJUST THE MIRROR THUS PLAC...
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Fuel/propulsion System
07/15/2014
AGGRAVATING NOISE ASSOCIATED WITH HIGH PRESSURE FUEL PUMPS, TICK, TICK, TICKING NOISE AT ANY SPEED. COMPLAINED TO DEALER, BUT DESPITE EXCHANGING PUMPS, NOISE PERSISTS. COMPLAINED TO MBUSA, WAS TOLD THIS WAS A 'NORMAL NOISE'. SOUNDS LIKE AN OXYMORON TO ME. VERY DISAPPOINTED WITH CAR NOISE AND RESPONSE TO MY PLEA FOR HELP. *TR
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Vehicle Speed Control, equipment Adaptive/mobility
09/02/2014
I WAS ON A TEST DRIVE. CRUISE CONTROL WAS ON. SPEED WAS 55MPH. VAN PULLED IN FRONT OF ME AND DECELERATED. MERCEDES MAINTAINED SPEED AND WAS CLOSING RAPIDLY. APPLIED BRAKES HARD TO AVOID REAR ENDING VAN. *TR
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Electrical System, air Bags, structure
02/12/2014
I PURCHASED A NEW 2014 MERCEDES S550 AND THE DAY AFTER PURCHASE, THE AIRBAG MALFUNCTION LIGHT CAME ON. I SET UP AN APPOINTMENT TO HAVE THIS CORRECTED, AND WAS TOLD IT WAS FIXED. A COUPLE OF WEEKS LATER, I WAS TRAVELING AT APPROXIMATELY 20MPH, APPROACHING AN INTERSECTION WHERE I DID NOT HAVE A STOP SIGN. I NOTICED A LARGE SUV TRAVELING EAST BOUND AT EXCESSIVE SPEEDS (GUESSING 35-40), WHICH DID NOT APPEAR TO BE STOPPING, BUT COULD NOT STOP IN TIME TO AVOID THE COLLISION. THE SUV IMPACTED THE DRIVER'S SIDE OF MY VEHICLE AT FULL SPEED. MY VEHICLE SPUN AND WAS HIT AGAIN AT THE SIDE AND REAR DRIVER'S SIDE. I WAS PUSHED OVER THE CURB AND INTO A SNOW BANK WHERE I EVENTUALLY STOPPED AFTER HITTING THE YIELD SIGN. I WAS TRAPPED IN MY VEHICLE AS I HAD CARVED THRU THE SNOW AND ALL DOORS WERE BLOCKED. THE DAMAGE TO THE VEHICLE WAS ON THE DRIVER'S SIDE FRONT, SIDE AND BACK. THE HIT WAS HARD ENOUGH TO CAUSE FRAME DAMAGE TO THE VEHICLE, NEEDING FRAME REPAIR. THERE WERE NO AIRBAGS DEPLOYED DUR...
