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Suspension
04/28/2025
The contact's daughter owns a 2011 Mercedes-Benz S550. The contact stated that while the vehicle was parked in the garage, the contact noticed that the air suspension had collapsed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,879.
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Fuel System, Gasoline
08/12/2024
The contact owns a 2011 Mercedes-Benz S63. The contact stated that on several occasions while driving at various speeds, the contact noticed an abnormal gasoline odor. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel filter flange was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.
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Fuel/propulsion System
05/07/2024
My driver side Rear seat underneath is leaking gasoline. FUEL SYSTEM, GASOLINE If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present. NHTSA CAMPAIGN ID Number: 12V557000
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Fuel/propulsion System
04/01/2023
I bought a 2011 MB S400 last year. Everything was good till 3 months ago. I smelled a very bad gas leak one day and it gets worse after I fuel my thank. Nobody wants to seat my car after I buy a gas. I realized there is a gas on my driveway under my passenger seat. When I googled it, there is a recall for MB W221 for 2011 models because of the Fuel Filter parts problem. It's not designed for the heat. Somehow, some 2011 s are not part of this recall, and MB doesn't stand on their car even have the same problem. I removed the back seat and everywhere was gasoline because of the crooked fuel filter part. Protective layer was in so many pieces because of the heat. When I wrote the MB, they refused the replace the part, they didn't accept their safety problem that happened for 2011 MB W221 S class. Currently, I wait their respond. It is so sad, they refuse to replace 100$ part in part of recall. Be careful if you buy a MB, it is not designed for the heat, and MB refuses to replace the prob...
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Fuel System, Gasoline
05/06/2022
The contact owns a 2011 Mercedes-Benz S63. The contact stated that upon refueling the vehicle, he smelled a strong gasoline odor inside and outside the vehicle. The contact stated that the failure reoccurred several times. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline) as the VIN was not included. The failure mileage was approximately 68,300.
