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Engine
06/08/2026
VEHICLE & PURCHASE DETAILS: 2018 Jeep Grand Cherokee (3.6L V6 Pentastar Engine). Purchased on/around April 27 in agreement with my credit union. INCIDENT & DEFECT DESCRIPTION: Upon taking delivery, the vehicle immediately displayed diagnostic warning codes. The selling dealer attempted diagnosis/repair for a week before directing me to take it to Bonham CDJR in Bonham, TX. Bonham CDJR cleared the codes and returned the vehicle. A couple of weeks later, while my wife was driving home, the engine suddenly and severely overheated without warning. I instructed her to pull over immediately to prevent engine destruction or stall in active traffic. My wife was stranded on the roadside in extreme Texas heat until a flatbed wrecker towed the vehicle back to Bonham CDJR. WARRANTY OBSTRUCTION & KNOWN FAILURE POINT: Upon arrival at Bonham CDJR, I informed service advisors that my third-party warranty provider (First Guard) would handle coverage. However, the dealership demanded a $1,300 upfront...
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Fuel/propulsion System
07/15/2026
I own a 2018 Jeep Grand Cherokee EcoDiesel that has experienced repeated high-pressure fuel pump (HPFP) failures despite completion of the NHTSA HPFP safety recall. After the recall was performed, my vehicle developed the exact failure described in the recall. Metal contamination was found in the fuel system, requiring replacement of the HPFP and major fuel system components. Approximately 13,000 miles later, during routine fuel filter maintenance, I suspected the failure had returned. I asked the dealership to inspect the fuel filters for metal contamination, but they declined. I then removed and cut open the filters myself and documented visible metal shavings consistent with the recall failure. This is the second occurrence of metal contamination after the recall repair. I retained the filters, saved fuel samples, and documented everything with photos and video. I provided this evidence to the dealership and Stellantis. A STAR case was opened, but the Stellantis District Manager ins...
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Unknown Or Other
07/11/2026
while driving the car puts itself in park, then the gear shift D starts blinking and the dashboard says put into Park. I've took it to jeep to figure it out and fix it. i got it back and while on the highway it did it again causing me to almost get hit by several cars. I was on the highway doing the speed limit and no brake lights also when it happens. I took it back to jeep and they still have no clue but my jeep is to dangerous to drive period. There are not warning signs when it happens.
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Unknown Or Other
07/12/2026
My mother went to open the door and the plastic covering of the handle had some how chipped or melted and she sliced her pointer finger down the middle. There was a massive loss of blood and she is anemic.
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Air Bags
04/04/2024
I was traveling south on Lee Jackson hwy in Staunton Va at about 40 to 45 mph and was t-boned on the right passenger side with the impact just in front of the passenger door and front quarter panel. The damage ended up being all the way to the right rear passenger door. None of the air bags or side curtain airbags deployed.
