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Structure, fuel/propulsion System
05/25/2018
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK GATHERED RUST AND CORROSION. ALSO, THE UNDERCARRIAGE WAS CORRODED AND PIECES WERE FALLING OFF. THE CONTACT BELIEVED THAT THE FUEL TANK COVER MAY HAVE FALLEN OFF AND IT WAS WET; HOWEVER, THE CONTACT WAS UNSURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
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Fuel/propulsion System
03/11/2019
THE FUEL RAIL PULSATION DAMPER IS LEAKING GASOLINE CREATING AN ENVIRONMENTAL AND SAFETY HAZARD. THIS FUEL RAIL ASSEMBLY IS ON NATIONAL BACKORDER AND NOT AVAILABLE. WE NEED TO ELEVATE THIS SITUATION IN ORDER TO GET A SATISFACTORY REPAIR PROCEDURE IN EFFECT. THIS IS NOT AN ACCEPTABLE WAY FOR A NATIONAL DEALER TO CARE FOR THEIR VEHICLES, LEAVING THE CONSUMER TO FEND FOR THEMSELVES SEARCHING ENDLESSLY FOR A SOLUTION. THERE ARE JEEP FORUMS RELATED TO THIS ISSUE DATING BACK TO 2015.
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Fuel/propulsion System
04/15/2018
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE FUEL TANK SUPPORT SYSTEM WAS RUSTED. THE VEHICLE WAS TAKEN TO WILLIAMS BROTHERS CHRYSLER DODGE JEEP RAM OF DUNDEE (4706 ANN ARBOR RD, DUNDEE, MI 48131) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK SUPPORT SYSTEM WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,804. *BF CONSUMER STATED ON 5-27-19 WHILE DRIVING PART OF IT FELL OFF. CONSUMER STATED HE WILL BE REPLACING IT.*JB
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Engine
01/18/2019
THE CAR COOLANT FINISHED
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Fuel/propulsion System
08/06/2018
THE 2001 JEEP GRAND CHEROKEES HAVE AN ISSUE WHERE THE INJECTORS GET REALLY HOT AND CAUSE ENGINE MISFIRE AND COULD CATCH ON FIRE DUE TO THE EXHAUST MANIFOLD BEING RIGHT UNDERNEATH THEM. THE RECALL WAS ALREADY ISSUE FOR THESE JEEPS BY PROVIDING INSULATORS THAT ARE PUT ON THE INJECTORS AND BETWEEN ON THE INJECTORS AND THE EXHAUST MANIFOLD. MY JEEP ALREADY HAD THE INSULATOR INSTALLED BUT BECAUSE THE VALVE COVER GASKET BROKE AND LEAKED OIL ALL OVER THE INSULATOR BLANKET AND SOAKED IT WITH OIL AND MADE IT A FIRE A HAZARD, I THREW IT AWAY THINKING THAT I CAN JUST BUY A NEW ONE FROM CHRYSLER. I WENT ONTO IWANTMOPAR.COM, A FCA DEALERSHIP (MCGOVERN CHRYSLER JEEP DODGE RAM ON 777 WASHINGTON ST, NEWTON, MA 02460), AND ORDERED SIX INJECTOR SHIELDS AND AN INSULATOR BLANKET TO REPLACE THE ONE THAT WAS PREVIOUSLY ON MY JEEP. THREE WEEK PASSED AND I RECEIVED AN EMAIL FROM THEM REFUSING TO SELL ME THE RECALL PARTS, STATING THAT MY JEEP HAD THESE PARTS ALREADY. HOW CAN A DEALERSHIP REFUSE TO SE...
