2022 Ram 3500 Complaints

Loss of transmission due to Aisin K1 Clutch / Input Shaft failure.

The contact owns a 2022 Ram 3500. The contact stated that while parking the vehicle, the contact unhooked the camper that was being towed and shifted the vehicle to drive(D) but the vehicle failed to move forward or backwards while in reverse(R). The contact associated the failure with NHTSA Action Number: PE24009 (Power Train). The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

While travelling in Southern California, I came to a stop to enter I8 on ramp. When I tried to start down the on ramp the truck didn’t want to move and a check engine light came on. The truck went into limp mode so would travel slowly along. I called Mango Auto who could diagnose it the following morning. I did not make it to the shop before the transmission failed completely and the truck wouldn’t move leaving me in traffic in a dangerous spot. Eventually I was towed to the shop in Yuma AZ. They diagnosed it as a complete transmission failure requiring a $10,000 replacement. FCA has issued an extended warranty, but my mileage is 16700 miles over. FCA has a technical bulletin on the issue with the Austin transmission, but has not but should have issued a recall. This failure To issue a recall left me stuck in a dangerous situation and could have resulted in a crash.

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the engine made abnormal knocking and ticking sounds. The knocking and ticking sounds became louder while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the piston had ingested the grid heater nut. The mechanic replaced the piston, cylinder head assembly, gaskets, rod, gasket intake, Hamilton flat tappet conversion kit, and XDP grid heater. The manufacturer was made aware of the failure. The failure mileage was 88,745.

In a 55mph car accident where the vehicle has been totaled and none of the airbags deployed