2022 Ram 3500 Complaints

The contact owns a 2022 Ram Promaster 3500. The contact stated that while driving approximately 30 MPH while making a left turn, the steering wheel suddenly jerked to the left and the right. The EPS warning light illuminated. In addition, the contact stated that while in reverse, the steering wheel jerked and became firm. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, while driving at various speeds and making a left or right turn, the brakes unintendedly activated while the accelerator pedal was depressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,169.

Drag link snapped off on the passenger steering knuckle

Loss of transmission due to Aisin K1 Clutch / Input Shaft failure.

The contact owns a 2022 Ram 3500. The contact stated that while parking the vehicle, the contact unhooked the camper that was being towed and shifted the vehicle to drive(D) but the vehicle failed to move forward or backwards while in reverse(R). The contact associated the failure with NHTSA Action Number: PE24009 (Power Train). The vehicle was towed to the dealer and was diagnosed with transmission failure. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

While travelling in Southern California, I came to a stop to enter I8 on ramp. When I tried to start down the on ramp the truck didn’t want to move and a check engine light came on. The truck went into limp mode so would travel slowly along. I called Mango Auto who could diagnose it the following morning. I did not make it to the shop before the transmission failed completely and the truck wouldn’t move leaving me in traffic in a dangerous spot. Eventually I was towed to the shop in Yuma AZ. They diagnosed it as a complete transmission failure requiring a $10,000 replacement. FCA has issued an extended warranty, but my mileage is 16700 miles over. FCA has a technical bulletin on the issue with the Austin transmission, but has not but should have issued a recall. This failure To issue a recall left me stuck in a dangerous situation and could have resulted in a crash.