2019 Ram 3500 Complaints

HAD RECALL FOR HIGH PRESSURE FUEL PUMP COMPLETED IN 12/2022 AND THE NEW PART HAS PREMATURELY FAILED CAUSING DEBRIS TO GO INTO THE FUEL SYSTEM. THE NEW PART WAS TO PREVENT THIS ISSUE FROM HAPPENING AND IT SEEMS THAT FAILURE AFTER ONLY 3 YEARS MEANS THAT A DEFECTIVE PART WAS INSTALLED OR SOME FORM OF IMPROPER INSTALLATION OCCURRED.

While driving transmission just died would only go in reverse. lucky it happened at midnight so there was no traffic and was able to pull over safely. I drove truck home in reverse has I was only about 1000ft from house. Checked transmission fluid was burnt and all black. there was no warning signs check engine light came on just has it happened. I then ordered a aftermarket transmission and had it installed . When old transmission was sent back for core was told under drive and overdrive clutch packs are welded together. Was not brought to dealer because warranty was already up. didn't think to keep codes that populated when check engine light came on there was about six all seemed to do with shift solenoids. I am filling this out in case others have had same issue and maybe its a defect seems like low miles for this to have happened.

The contact owned a 2019 Dodge Ram 3500 towing an empty container. The contact stated that while the vehicle was being driven uphill at unknown speeds, it unexpectedly caught fire. No warning lights illuminated. There were no reported injuries, air bag deployment, or police report. The fire department was on the scene, extinguished the fire, and provided a fire report. The fire chief was unable to determine the cause of the fire due to the extensive damage. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000. The vehicle was deemed a total loss by the insurance company.

The contact owns a 2019 Ram 3500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal rattling sound. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.

Driving along normal and the engine started knocking, then the noise went away and about three miles later the engine started knocking extremely loud as I attempted to get off the road safely the engine locked up, I opened th hood and seen the engine connecting rods broke out of the engine and it now has holes in the block, and needs a total replacememt