2022 Ram 3500 Complaints

Vehicle lost drive via the transmission when it disengaged unexpectedly. Known issue that Stellantis classifies under "Customer Satisfaction Notice" instead of a recall. There are many examples of recalls issued by other manufacturers related to loss of drive via the transmission, so why is this being treated as a notice of inconvenience versus a safety issue? Issue is being addressed via a Technical Service Bulletin where units that fail are repaired after the fact versus proactively inspected and replaced.

The center infotainment stack screen refused to power up when starting the vehicle. The radio and hvac functions worked, but the screen would not turn on preventing the backup camera from functioning. Restarting the system twice and restarting the vehicle failed to get the system to function. Upon restart several hours later all systems appear to function normally. A video is available of the failure.

### **NHTSA Complaint Statement of Facts** **RE: Recall Y43 (NHTSA Campaign 22V-406) – Failure of Recall Remedy** **Summary:** The manufacturer (Stellantis/FCA) is refusing to provide a complete and effective remedy for **Recall Y43**. My 2022 Ram 3500 was manufactured without the **Particulate Matter (PM) Sensor**, a defect officially acknowledged in Recall Y43. This factory omission has caused terminal blockage of the **Diesel Particulate Filter (DPF)**—a specific consequential failure documented in the manufacturer's own recall filing. **Technical Argument:** 1. **Causal Link:** The official Y43 recall notice states: *"The PM sensor... may not have been installed... This could increase vehicle emissions and **block the diesel particulate filter**."* My vehicle currently suffers from the exact "blocked DPF" condition described. 2. **Ineffective Remedy:** Stellantis has offered to install the missing sensor (the Y43 part) but refuses to replace the ruined DPF. Installing a sensor o...

Valvetrain No Yes Yes No

I own this truck and have had issues with the exhaust regeneration process for about 6 months. I have taken it to the dealer 3 times and they have done diagnostics and replaced the diesel particulate filter, but the issue continues to happen. They have now told me that the system is not reparable and they don't have support from RAM manufacturer to troubleshoot and repair this issue. They have multiple customers with the same issue with the diesel exhaust system not operating properly, hampering the engine performance, damaging the engine and exhaust system, polluting from the exhaust discharge. This is a widely known issue with the 2022 Ram 3500 from other owners, yet RAM refuses to properly address the issue. They advertise their trucks with certain horsepower and output specs, which aren't accurate due to their faulty exhaust systems. Consumers are now completely removing the factoring exhaust systems because they damage the engines and cost thousands of dollars to attempt to...