2018 Ram 3500 Complaints

ABS and Traction control lights keep coming on intermittently. I know this is a known problem and a recall has already been issued. I feel like this is too important of an issue for Ram to be allowed 18 months and still no remedy. I could understand if this was a part availability wait but to not have a remedy after 18 months should require some sort of punishment for them or something should be done to make them fix this issue. There were previous models that didn't have this issue and there are replacement HCU modules out there for a 2011 - 2016 as well as 2019 and newer models that are good parts not under this recall, why can't the remedy be to use the parts used on these models to fix this issue. That is something that shouldn't take 18 months for a company to resolve. It appears they do not really plan to resolve this issues from what dealers are telling us. That is uncalled for.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, rendering the cruise control inoperable. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

I had to drive my truck yesterday and this ABS issue is causing my cruise to suddenly stop working, the service engine light to come on and STELLANTIS WILL NOT ISSUE A RENTAL OR PAY FOR THE REMEDY THAT WILL FIX IT PER THEM. They are saying that I need to pay for this and then they MAY or MAY NOT reimburse me. At what point will you start pressing this issue being a SAFETY advocate and US business that is paid to make sure these vehicle manufacturers are fixing these issues? US Customer Care [XXX] > Fri, Mar 20, 5:15 PM to me Hi [XXX] , This is Darell, one of the supervisors in the Stellantis Recall Department. I attempted to reach you by phone, but your voicemail inbox appears to be full, so I am sending this email instead. Regarding your concern about Safety Recall C4B: Hydraulic Control Unit, please note the following: At this time, the official Stellantis recall remedy is not yet available, even though the recall is currently in Phase 4 of 5 toward final remedy release. We a...

There is still no remedy to this recall and my truck is affected - I have been driving with NO ABS AND NO TRACTION CONTROL for almost 4 YEARS. This has also deactivated my cruise control. This is unacceptable and compromises me and my families safety. This is not a question of if it is going to happen, but when. My vehicle isn't under the category of "may be susceptible to failure" it has failed and I have permanently lost those BASIC and CRITICAL safety features. It is simply a matter of WHEN the lack of those features will cause an accident. There must be something done. . I have spoken with Mopar and several dealerships and nobody has given me any solution other than to say they will call me when a remedy is available. That is NOT ENOUGH. Recall language for C4B "The brake hydraulic control unit (HCU) on your vehicle [1] may be susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System (ABS) /Electronic Stability Control (ESC) /Tract...

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the brake pedal felt soft and spongy upon depression of the brake pedal. The contact also stated that the "Service Brakes System", 4WD, traction control, and ABS warning lights all appeared on the instrument panel. The vehicle was taken to a dealer where the entire brake system was replaced. The contact stated that the 4WD had failed to operate as needed and the mechanic could not repair that part. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 54,000.