2021 Hyundai Tucson Complaints

While driving on the freeway, my 2021 Hyundai Tucson SE (72,021 miles) suddenly and without warning lost power and entered limp mode. I was able to safely maneuver to the shoulder and exit the freeway. The check engine light came on and is currently flashing. I took the vehicle to AutoZone where code P1326 was retrieved. I then took it to Pep Boys for a full diagnostic where P1326 was the only code present. The Pep Boys report states the vehicle requires immediate attention. The vehicle remains in limp mode and the check engine light is flashing. The vehicle is not being driven as it cannot safely reach freeway speeds. I contacted Hyundai Customer Care and was assigned Case # XXX. I also contacted a Hyundai dealership who attempted to charge a 225 diagnostic fee despite P1326 being a known Hyundai defect covered under recall/service campaign. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle experienced a catalytic converter efficiency failure that was confirmed by an authorized dealership in January 2025. The dealer indicated the catalytic converter required replacement; however, the replacement was not performed, and the vehicle was returned to service with an unresolved emissions defect. Less than one year later, the vehicle developed recurring emissions system failure, loss of power, drivability issues, and repeated warning indicators. The vehicle is currently out of service while additional components, including oxygen sensors and spark plugs, are reported to be affected. The manufacturer is declining to replace the catalytic converter and is attributing the condition to oil consumption despite the prior unresolved emissions failure. The issue has been confirmed by dealership diagnostics and has resulted in prolonged loss of use of the vehicle. This appears to be a continuing engine and exhaust/emissions system defect that was not properly remedied when...

The contact owned a 2021 Hyundai Tucson. The contact stated that while driving at 10 MPH, an abnormal clicking sound was coming from under the hood. No warning lights illuminated. In addition, the contact managed to pull over to the shoulder of the road, where white smoke was noticed leaking from under the hood, and the intensity was increasing while the smoke turned black. The local fire department arrived on scene to extinguish the fire. The source of the fire was not identified. It was unknown if a Fire report was filed. A police report was filed. No injuries were sustained, and medical attention was not sought. The vehicle was towed to the contact's residence. The vehicle was deemed a total loss as it was majoily consumed by the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

The contact owned a 2021 Hyundai Tucson. The contact stated that immediately after purchasing the certified vehicle, the vehicle went into LIMP Mode while her grandson was driving approximately 65 MPH, and the vehicle decelerated to 7 MPH. The vehicle was towed to the local dealer who diagnosed that the NOX sensor had failed and needed to be replaced. The vehicle was repaired but while leaving the dealer, the failure reoccurred. The vehicle was towed back to the dealer who replaced a second NOX sensor and the catalytic converter. The contact stated that days after retrieving the vehicle, the failure reoccurred, and the vehicle was towed back to the dealer who diagnosed that the NOX sensor had failed for a third time, within several days of owning the vehicle. The vehicle was traded in. The manufacturer was notified of the failure. The failure mileage was 28,944.

I have been adding oil to this engine excessively for more than 3 years..I have had appointments with the dealer where they flat out told me bring it back when the engine fails.i finally got N appointment and was told the engine needed to be replaced.that was 2 weeks ago..they are now denying the claim...have had my car for 2 weeks..no loaner..and decided to deny what they told me