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Structure
07/14/2023
The contact owns a 2009 Honda CR-V. The contact stated while driving 55 MPH, the vehicle started shaking and vibrating. The contact stated that the check engine warning light was illuminated. The vehicle had recently been repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was shaking and vibrating at various speeds. The vehicle was taken to the yearly State vehicle inspection and the state inspectors refused to complete the inspection due to the extreme corrosion and holes in the rear sub frame. The vehicle was then taken to another State Inspection station and the contact was informed that the vehicle would not pass the State Inspection. The contact called the manufacturer and a manufacturer inspection had been scheduled. The vehicle had not been repaired. The failure mileage was 157,034.
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Unknown Or Other
06/01/2018
I purchased a 2009 Honda CRV in 2017 at the West Chester Scott Honda dealership. This vehicle, when I purchased it, had 38,000 miles on it. A year after I purchased it, there was a problem with the door lock accelerator on the driver's side door. I purchased the Honda part myself and had it repaired. A month after this, the left back passenger side door had the same problem. I purchased another part and had it repaired also. About six months ago, the same problem occurred on the front passenger door and on the right back passenger door. This should not be considered normal wear and tear on a vehicle because this occurred on all four doors. I went on-line and researched that this issue was involved in a class action lawsuit Case ID #2:13-cv-00381. In this information, it was stated that, Honda knew about this problem with the door locks but avoided acknowledging the problem. It was also stated that this issue occurred after the limited 36,0000 mile warranty. It alleged that H...
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Structure
03/30/2023
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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Suspension, unknown Or Other
06/23/2023
On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emai...
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Structure
07/12/2023
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the dealer advised the contact that the extent of the rust on the vehicle prevented the recall repair from being performed. The contact stated that the manufacturer made an offer to buy back the vehicle however, the contact believed that the offer was unreasonable. The manufacturer was made aware of the failure. The failure mileage was approximately 70,500. Parts distribution disconnect.