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Unknown Or Other
08/10/2023
Went to dealership on 8/10/23 to get a recall fixed. The recall is for the rear frame brace corrosion due to deicing agents. The dealership said that that my car failed the test and declared the car unsafe and do not drive. No warning lights or symptoms. My safety was put at risk due to the fact the rear arm frame brace could’ve snapped while driving causing a potentially fatal accident.
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Suspension
05/31/2023
Vehicle was taken in May to have the corrosion recall procedure completed. while at the dealership it failed the inspection and was told it would be bought back. After 10 weeks and many phone calls received an offer that was a slap in the face for an offer. representatives were dismissive in nature and dodged my questions. faced with either the option of accepting a low offer or spending money out of pocket to fix it personally was a terrible option. Dealer and Honda both refused to fix my vehicle even though the corrosion is not the issue at hand since the threads of the trailing arm were messed up by the dealership.
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Structure
04/15/2023
The contact owns a 2009 Honda CR-V. The contact stated that the fuel tank guard had separated. The contact stated upon inspecting the subframe, he noticed that the frame was severely corroded. The vehicle was taken to an independent mechanic, where it was diagnosed that the subframe needed to be replaced. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair. The contact stated upon picking up the vehicle from the dealer, he noticed that the dealer had only installed a support brace as per the manufacturer's instructions and to repair the subframe as needed. The contact stated that the dealer advised that the subframe was severely corroded, however, the dealer stated that they had completed the recall repair as per the manufacturer's instructions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the fail...
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Other/i Am Not Sure
07/03/2023
I am writing to express my concern about the quality of the Heavy Duty straps that accompanied the Yakima JayLow J-Cradle Rooftop Kayak Mount I purchased earlier this year. On July 3, 2023, I attempted to tighten the first strap I used with the mount. Unfortunately, the strap detached at the point of attachment to the buckle. I was fortunate that this happened while I was in my driveway, and no one was injured. However, had this failure occurred while I was driving, the potential consequences could have been disastrous. I contacted Yakima, but they were extremely slow to respond and seemed unconcerned even though I told signaled to them that I believed this issue could result in someone being seriously injured or dying. The specific component that failed was the Super Heavy Duty Strap. This strap has a buckle with a rubber jacket around it. The strap was sewn around the rubber instead of the metal of the buckle. The Yakima JayLow comes with two of these straps. I still the fai...
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Structure
06/20/2023
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the repair was attempted, but the vehicle was not repaired. The vehicle was declared undrivable by the dealer. The contact stated that the manufacturer had been contacted by the dealer and the manufacturer stated the vehicle was drivable. The dealer recommended that the contact not drive the vehicle and the vehicle was left at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 222,000. Parts distribution disconnect.