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Unknown Or Other
11/29/2023
Honda issued a safety recall for rear frame corrosion; we learned of the recall in Apr 2023 & took the car to Vidmar Honda (Pueblo, CO) in Jun2023. They didn't have the equipment to conduct the inspection, said they would order it & notify us when it arrived; I followed up in Aug & Sept and they hadn't ordered the equipment. On Oct 10 I brought the car in to have the TPMS repaired & they informed me there was a safety recall. Later Vidmar informed me the car was too rusty to make the safety repair, but they repaired the TPMS (that is FRAUD). I pointed out that the Honda recall notice said the dealer would offer to repurchase the vehicle if the car could not be repaired, but Vidmar denied that was how the recall worked (Honda MISREPRESENTED the recall process to its customers). WE WERE NOT INFORMED THAT THE CAR WAS UNSAFE TO DRIVE & WE WERE PERMITTED TO TAKE THE CAR, being told that the issue was now with American Honda. I received a voicemail from Honda on Oct 12 telling me of our...
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Service Brakes
12/21/2020
Brake pedal continues to be squishy, having to be pushed all the way down to the floor to stop, after having replaced the master cylinder and brake booster Twice, flushing and replacing brake fluid, clearing air out of the brake line multiple times! Dealer has no idea how to fix this. It’s defective brake system has been serviced multiple times by Honda dealer!
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Structure
09/28/2023
I took my 2009 Honda CRV in for a recall. In salt belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt, could enter the rear frame through the rear frame drainage points. This could cause the rear trailing arm to come off. The dealership ended up attaching a bracket that is supposed to keep me safe. My problem is that the bracket is attached to a highly corroded area of my vehicle (as shown in the attached pictures) When I brought this up they only stated that as long as the one bolt was able to be replaced then that is all they are required to do. I feel that the bracket should at least be attached to solid metal. Also, now I have to have the bracket removed again so I can get the frame repaired (even though the recall specifically says the corrosion was caused by a design flaw that allows salt and dirt to get into the inner frame through rear frame drainage points). I feel that there should be more criteria to this recall th...
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Suspension
09/13/2023
I have a 2009 Honda CR-V that had a recall performed on 9/13/23. After the recall was performed the car is still not safe. But Honda is saying the car is safe even though it will not pass NYS inspection after the recall was performed. I first called Honda on 9-14-23 and they wanted documents from dealership saying it’s unsafe. On 9-18-23 the dealership put the car through NYS inspection and failed because of the area to do with the recall. Sent this information into honda. They didn’t get back to me until I called back. They went on to say the whole underside of car is bad which is not true. Then trailered car to 3 different shops. All 3 shops said the unsafe part is where the recall was performed. Sent this information into Honda and again they pushed me off basically saying not there problem. I have not driven the car since the recall has been performed. The person I spoke to at Honda went on to tell me they performed an inspection that meets NHTSA standards for the recall. But I’m w...
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Structure
07/24/2023
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was taken to the dealer where it remained. The vehicle was inspected, and it was determined that the rear subframe was damaged beyond repair due to extreme corrosion. The contact was informed by the dealer that a case would be opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that she would receive a call back however, the contact had not yet received the call back. The failure mileage was unknown. Parts distribution disconnect.