2013 Ford Flex Complaints

Rear view camera on my 2013 Ford Flex failing in same manner as other models recalled by Ford for failed rear view cameras. Initial failure was a few years ago after original mfr warranty period, however it is my understanding that the recalled models have extended warranty to 15 years. As such, since this is the same type of component, it is clear that my 2013 flex should also be recalled and covered through the 2028 calendar year. Undoubtedly, the root cause of this failure is inherent in the design and manufacture of all generations of backup cameras deployed by Ford and not limited to certain manufacturing dates. NHTSA should not allow itself to be misled by Ford into a narrower scope of recall.

The contact owns a 2013 Ford Flex. The contact recently purchased the vehicle. When the vehicle was purchased, the dealer informed the contact that the vehicle had a failure with the steering wheel. The contact stated that while driving at various speeds, the steering wheel was difficult to maneuver. The message "Service Advancetrac" was displayed on the instrument panel, and an unknown message about the steering was displayed. In addition, while in reverse(R), the contact used force to turn the steering wheel. Most recently, the contact stated that when the turn signal lever was activated, the turn signal lever failed to stay down as intended. The contact had to hold the turn signal lever down to signal a right or left turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer related the failure to NHTSA Campaign Number: 15V340000 (STEERING). However, the VIN was not included in the recall. The manufacturer was made aware...

Rear camera stopped working years ago. Will only work briefly after collision warning alert goes off which goes off randomly even when there are no other vehicles in the area

The contact owns a 2013 Ford Flex. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" and "Service Advancetrac" messages were displayed. The contact stated that the power steering assist had failed to operate as needed and excessive force was needed to steer the vehicle. The contact also stated that the turn signals failed to operate as needed. The vehicle was taken to an independent mechanic, but the mechanic was not equipped with the tools to repair the vehicle. The vehicle was not repaired. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 213,300.

I Repaired 1 door ajar DSF under warranty Had to pay for 2 doors PSF & PSR due to out of warranty Now there’s a recall but I’m over 250,000 miles ,so Ford refuses to to cover the door handle sensor recall