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Power Train
10/09/2024
Hello, I bought 2024 ford explore in Aug 2024 with a few hundred miles on it!! Now two months down the road with 5500miles on it, it is jerking real hard when driving or passing vehicles and slowing down!! The drive mode is in normal at all times. I took it back to where I bought it in Booneville does place and they sent me to ford place in Paris ark where they are ordering a part to see if it fix it or if I need a new transmission. Is this a lemon or what
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Lane Departure
08/12/2024
The contact owns a 2024 Ford Explorer. The contact stated while driving 65-70 MPH on two occasions, the Lane Keep Assist malfunctioned and the vehicle veered out of the intended lane. The contact was able to recover control of the vehicle to remain in the intended lane. Additionally, while driving 40-45 MPH, the Lane Keep Assist veered the vehicle out of the intended lane and the vehicle side swiped the barrier wall. There were unknown warning lights illuminated. There were no reported injuries. There was no air bag deployment. The contact stated that a Police report was not filed. The vehicle was taken to the local dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 6,560.
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Unknown Or Other, back Over Prevention, forward Collision Avoidance
06/10/2024
This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward facing camera that is not operational, but the vehicle's warning system continually advises me there is a problem with the front camera's vision, "Check forward camera lens for cleanliness". Also, the front camera lens is clear, but it still will display the warning. The Ford dealers all claim that the manufacturer has not shared information about the 2024 Ford Explorer's 360 camera system. Lastly, the reverse braking system is non-operational as well. Another system that should be included w...
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Latches/locks/linkages
02/14/2024
The contact rented a 2024 Ford Explorer. The contact stated that while driving at approximately 15-20 MPH, the hood became ajar, raised up, and struck the windshield. The windshield shattered and sprayed shards of glass onto the occupants inside the vehicle. There were no reported injuries. The Police were called to the scene and filed a Police report. The vehicle was towed to the rental facility. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
