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Unknown Or Other
07/17/2026
There are often times that there is a strong exhaust odor inside the vehicle, especially when idling
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Unknown Or Other
07/13/2026
This complaint concerns a failed federal safety recall repair that has resulted in structural damage and rendered my vehicle unsafe to drive. I am the original owner of this vehicle (since XXX). On XXX, Riverside Ford ([XXX]) performed a federal safety recall repair on my vehicle's A-pillars. On January 28, 2026, the vehicle began leaking water. On that day the dealership find the leak due to cracked A-pillar from the clip not holding.In May 2026 I had 4 inches of standing water on the passenger side while in Florida on vacation, and smeared excessive, unprofessional adhesive on the exterior trim. Took it to the dealership the Monday after returned from vacation to have them figure out why it was leaking again. They charged me $218 to have a diagnostic check even though it was part of the recall. Couldn't find any leaks. Took the headliner down. Said that they cleaned out the sunroof tubes but didn't verify if anything ever came out of them. Went back again because of the adhesive that...
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Steering, electrical System
07/10/2026
Sudden and complete loss of power steering assist while vehicle was in operation. Vehicle became extremely difficult to steer, creating safety hazard for driver and child passenger. Inspection revealed 150A EPAS Mega Fuse, Part #L0114875AA, was melted due to electrical short in Power Steering Control Module. This is identical to the defect described in NHTSA Safety Recall 14V316000 / Ford 14S06. Fire risk confirmed by melted/burned fuse condition. Photos of failed component attached. Component is available for inspection. Ford Customer Service denied assistance under Recall 14S06 on 07/10/2026, claiming vehicle was not covered despite physical evidence of the exact defect described in the recall. Vehicle manufacture date is 06/2014. Ford Technical Service Bulletin 15-0082 acknowledges some 2014 vehicles may still have defective modules installed. Vehicle is currently inoperable. Owner has dependent child with medical therapy appointments requiring reliable transportation. Current...
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Structure
06/01/2025
The contact owns a 2014 Ford Explorer. The contact received the notification letter for NHTSA Campaign Number: 24V031000 (Structure). The contact stated that the driver’s side exterior trim was loose. The vehicle was taken to the local dealer, and the contact was informed that the part was on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but the line was busy. The failure mileage was approximately 70,000.
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Structure
03/27/2025
I am the owner of a 2014 Ford Explorer. There is an open recall on the vehicle; Recall number: 24S02. The plastic retention clips holding the exterior A-pillar moldings may not be properly engaged, which can allow the pieces to loosen and fly off at highway speeds. During the period following receipt of the recall notices I have made attempts to have the recall resolved. I made the attempts during routine safety and emissions testing, scheduled and unscheduled maintenance service visits. I have been advised by the dealer that the parts are unavailable and Ford has provided no timeline for parts availability. I contacted Ford Corporation directly and have been unable to obtain a date when parts would be available and was redirected to the dealer. My understanding is that the dealer is unable to perform the requisite service because it is unable or unwilling to provide the necessary parts.
