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Unknown Or Other
06/12/2026
Transmission is company. Was driving and it bucked forward SO bad I had a panic attack with my kids in the back and had to have it towed home. Sounds like a computer issue because no me manic can figure out what’s wrong with it. Dealership had put in a ‘brand new’ transmission when I bought it in 2021.
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Structure
05/30/2025
After multiple communications with the local Ford Dealership, the recall on the vehicle has not been completed nor inspected. The Ford Dealership has repeatedly stated that they do not have the parts and cannot give an estimated time frame of arrival. The conversation always ends, "we will call when the parts come in". This has been over a year now. Today I called a different dealership in the area and received the same response. The Recalled Part on my vehicle is deteriorating, and it is only a matter of time before it detaches and causes damage or injury. Any help resolving this issue would be appreciated.
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Structure
08/11/2026
The contact owns a 2016 Ford Explorer. The contact stated that while driving 70 MPH, the driver’s side B-pillar trim detached from the vehicle and was dangling by two wires. The contact later used black duct tape to seal the trim in place. The dealer was notified of the failure and later informed the contact that parts for NHTSA Campaign Number: 24V031000 (Structure) were not available for the recall repair. Additionally, the contact stated that the front driver’s side A-pillar trim was rattling while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.
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Structure
04/15/2023
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving 70 MPH on two occasions, the driver's side A-pillar trim flew off the vehicle into traffic. The vehicle was taken to the same dealer twice, where it was diagnosed, and it was determined that the A-pillar trim needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
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Structure
02/15/2024
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
