2013 Volkswagen Golf Complaints

  • Electrical System, engine, fuel/propulsion System 02/10/2023

    i was driving down the freeway on the way to work at 75 mph when all of a sudden my EPC went off in my 2013 volkswagon gti my entire car shut down (manual transmission) i lost all steering ability while on the freeway going 75 mph i couldn't get over to the shoulder due to loss of brakes due to entire car shutting down .i was almost smashed by a semi due to inability to steer my vehicle to total loss of power . i got the vehicle towed to a service shop they tell me that my timing chain had stretched and timing chain tensioner has failed, which caused significant damage to my engine . i bought the vehicle used and have taken meticulous car on it since i have owned it 3k oil changes ,proper oil ,proper, premium gas as notated milage based maintenance. the service center then notifies me that there was a class action lawsuit about failing timing chains and tensioners but when i called my local volkswagon dealership they told me it only covers up to125,000 miles but what i don't understa...

  • Exterior Lighting 12/01/2022

    The low beam headlamp burned out. I replaced the bulb successfully, but then the headlamp needed adjustment to be aimed properly with the new bulb. I found instructions online to aim the headlamp. There are three adjustment points, covering both low and high beams, according to the online document. I will try to attach photo of this document. The three adjustments are labeled as: L1, L2H2, and L3. On my VW, there is no adjustment available for location shown as L3. I even drilled into the plastic headlamp housing looking for the hidden adjustment point, but there was none. As a consequence, I am unable to aim that headlamp properly: either the low beam is pointing too high or the high beam is pointing too low. I believe this presents a safety issue at night. To me, it is unbelievable that VW eliminated the L3 adjustment on this vehicle. As I said, the position of the L3 adjustment point was molded over at the factory, there was no opening for adjustment. That's why I drille...

  • Electrical System 11/19/2019

    The contact owns a 2013 Volkswagen Golf. The contact stated that the front passenger’s side seat overheated and burned the occupant. The burn injuries were minor and there was no medical attention sought. The contact mentioned that the front passenger side fan was failing as well. The vehicle was taken to the dealer but no failure was determined. The vehicle was taken to another dealer and the contact was informed that the rear passenger’s side door had mildew and mold and that there was a leak that caused electrical damage inside the vehicle. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 40,000.

  • Air Bags 05/21/2022

    The steering wheel clock spring was replaced on my vehicle as part of a recall in May 2016 by a local VW dealer. Within the last month I've received an "Error: Airbag" notification on my dash. My mechanic scanned the Air Bag Control Module for codes and there was 1 in memory: B1000 Igniter for Driver's Air Bag, Resistance Too Large". I understand that the defective Air bag clock spring replacement part is unavailable as it has been nationally on back order for the past year, and 7,000 vehicles are waiting for the part. This issue has affected everything controlled through the steering wheel, including my horn, making the otherwise perfectly good car unsafe and perhaps illegal to drive. Both the dealership and VW of American Customer Care have been unable to offer me an interim solution (at least offering a horn).

  • Engine 09/01/2021

    Car shut off while driving on the freeway at a high rate of speed. EPS and Check Engine light came on. Luckily was able to pull over without hurting anyone. Local repair shop said it is the timing chain system.

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