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Engine
08/01/2016
THE MAIN (REAR) ENGINE OIL SEAL IS LEAKING WITH ONLY 51,000 MILES ON THE ODOMETER. I BELIEVE THIS IS A DEFECT OF THE ENGINE OIL SEAL OR IMPROPERLY MOUNTED FROM THE VW FACTORY. THERE HAS BEEN NUMEROUS COMPLAINTS OF THIS PROBLEM WITH VW OWNERS. THE COST OF THIS REPAIR SHOULD BE FULLY COVERED BY VOLKSWAGEN OF AMERICA.
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Air Bags
05/12/2016
VW SHOULD PUT CUSTOMERS IN LOANERS UNTIL THE AIRBAGS ARE SAFELY REPLACED. IT'S NOT RIGHT TO SEND SOMEONE A NOTICE, STATING THEIR AIRBAG MAY MALFUNCTION AND KILL YOU WITHOUT OFFERING A SAFE MEANS OF TRANSPORTATION. WE ALSO HAVE A HONDA CRV AND THEY HAVE PROVIDED A LOANER UNTIL THE AIRBAG IS REPLACED.
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Fuel/propulsion System
12/20/2015
ENGINE FAILURE ON ROAD. SERVICE IS CLAIMING IT IS A FUEL PUMP ISSUE.... HIGH PRESSURE FUEL PUMP.
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Electrical System, engine, fuel/propulsion System
12/24/2014
WHILE DRIVING THE VEHICLE SIMPLY SHUT OFF. I TURNED ON HAZZARDS, PUT CAR INTO PARK, RESTARTED, PUT CAR BACK INTO DRIVE AND DROVE AWAY. THIS WAS ON THE I-35 FRONTAGE ROAD AND I COULD HAVE EASILY BEEN REARENDED / KILLED. HAPPENED ONE OTHER TIME ON THE BQE IN NEW YORK SEVERAL MONTHS PRIOR. AFTER THE FIRST INCIDENT I WAS TOLD BY THE AUTHORIZED SERVICE DEPT. "PROBABLY A GLITCH, WON'T HAPPEN AGAIN." WAITING FOR A THIRD INCIDENT WHERE I'M NOT SO LUCKY.
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Fuel/propulsion System
07/22/2014
I WAS STOPPED AT A RED LIGHT PREPARING TO MAKE A LEFT HAND TURN WHEN I NOTICED THAT THE ENGINE STARTED MAKING A RATTLING NOISE. AFTER THE LIGHT TURNED GREEN, I PROCEEDED TO MAKE MY TURN AND AFTER EXITING THE INTERSECTION THE VEHICLE STARTED TO HESITATE AND EVENTUALLY STALLED. I PULLED TO THE SIDE OF THE ROAD SAFELY AND TRIED TO RESTART THE VEHICLE BUT IT WOULD NOT START. I CALLED AAA AND MY LOCAL VW DEALER AND HAD THE CAR TOWED THERE FOR REPAIR. I WAS TOLD THAT THE HIGH PRESSURE DIESEL FUEL PUMP FAILED AND THAT IT WOULD BE REPLACED AS A "GOODWILL" BY VW SINCE MY CAR WAS JUST OUT OF THE 5 YEAR 60K WARRANTY. TO MY KNOWLEDGE, THE ENTIRE FUEL SYSTEM WAS REPLACED WITH THE EXCEPTION OF THE FUEL TANK ITSELF WHICH WAS CLEANED. EVERYTHING WAS TAKEN CARE OF BY VW WITH NO CHARGE TO ME, AND A LOANER CAR WAS PROVIDED. *TR
