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Visibility/wiper, forward Collision Avoidance
10/18/2022
Front windshield spontaneous cracking from defroster area in a "J" shape. This is the second windshield since new to do this (2021 model). Available for inspection. The first windshield was inspected and replaced by Subaru at their cost minus eyesight recalibration (ADAS). First windshield was inspected by insurance and no impact point was found and was notified to contact dealer before filing a claim with insurance. The second cracked windshield is in the same area as the first with exactly the same shape and abruptness. Cracked while car was sitting over night. Temps at 6 am were 37 degress. Temps at time of crack were 60 degrees. Car is equipped with eyesight that is affected by the crack once it grows into the eyesight camera view.
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Vehicle Speed Control, forward Collision Avoidance
06/17/2022
I was using the adaptive cruise control on the highway set to 55 mph. The car suddenly decelerated to ~44 mph so quickly I had whiplash. There was no other vehicle in front of me and the highway was clear of debris. The dealership said this could be caused by a glare.
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Power Train, visibility/wiper
06/12/2021
JULY 09 2021 REPORTED TO SUBARU EL PASO AT TIME OF FIRST MAINTENANCE (6000 MILES) VEHICLE LOSSES POWER AND STALLS WHEN MAKING TURNS, IT IS MORE NOTICEABLE MAKING A LEFT TURN. TECHNICIAN SAID COUDN'T DUPLICATE THE PROBLEM AND NO FURTER ACTION WAS NEEDED. HOWEVER A YEAR ;LATER FROM TIME TO TIME VEHICLE DOES STALL WHILE MAKING TURNS MAKING, ODOMETER READS 18081. THE OHER ISSUE IS ITS WINDSHIELD, IT CRACKED WHILE DRIVING IT ON JANUARY 29, 2022, THERE IS NO STRESS MARKS FROM PEBBLES, ROCKS, OR ANY OTHER FLYING FROM THE ROAD OR VEHICLES. WROTE AN INQUIRY TO MANUFACTURER, SENT A PICTURE, BUT WE NEVER GOT A RESPONSE TO THIS INQUIRY, TOOK VEHICLE FOR ITS 18000 SCHEDULED MAINTENANCE, LET SUBARU OF EL PASO TO LOOK AT IT, AND THEIR RESPONSE WAS TO CALL OUR AUTO INSURANCE TO HANDLE ITS REPAIR, TECHNICIAN DID NOT BOTHER TO INSPECT THIS ISSUE AND DIDN'T RECORDER ON MAINTENANCE
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Tires
11/08/2021
The contact owns a 2021 Subaru Impreza equipped with Continental Tires, Tire Line: ProContact TX, Tire Size: P205/55/R16, DOT Number: A3T2WC892420. The contact stated while driving approximately 30 MPH, she heard a loud abnormal noise and the vehicle started pulling to the right. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. While inspecting the vehicle, she noticed that the passenger’s side front tire had blown out and that the rim was damaged. The contact called AAA Roadside Assistance who was able to replace faulty tire with spare tire. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side tire and rim replaced. The vehicle was not repaired. The tire manufacturer had been informed of the failure. The failure mileage was approximately 1,700.
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Steering
07/06/2021
New lease beginning in March 2021. The steering column is erratically loose, noticeable at highway speed in April 2021, accompanied by slight swerve. Subaru dealer (cityside) begrudgingly assessed and found it needed alignment Aligned. Steering column now again erratically loose, less so than before, but still disconcerting, and accompanied by slight swerve. Does not feel safe to drive at highway speed.