2016 Subaru Impreza Complaints

I contacted Subaru in Mentor Oh at adventure subaru under TSB 19V065000 and was told to take it in to get looked at, my issue when I purchased the car at 67k miles i found that the car had a loud clunky sound while steering and going over bumps. After seeing the dealer and the stated the issue was from the steer rack and was exactly what was described exactly in the TSB but the only thing was they did not see a visible crack, the repair was denied. I then took the car to another dealer near Beavercreek oh after calling Subaru of America Case # [XXX]. Subaru of America was very certain that the repair was going to get performed. After going to the dealer it was yet again denied again, now it is outside the TSB warranty window. The car has had the entire suspension repaired and the noise is so bad and the steering doesn’t feel right. The car literally is unsafe to drive, i owe money to my loan company for 540 a month, the car just sits in the garage. I am sick of getting put through this...

Hello, I just purchase this vehicle from a dealership, 615 auto sales. After purchasing the vehicle I decided to go and get the recall done that was never done to the vehicle at the repair shop they did the recall but then ask me where did I purchase this vehicle from then I told them. The repair shop told me the grim news that the car was very rusted and should have not been sold like it was. There was nothing on the CARFAX about anything else and the shop told me that the car was a safety hazard. When I purchase the vehicle AS IS all I have seen was a TPM light on and a recall and getting some tires they were also bad but did not have any knowledge of how bad the frame was even there were rust in the engine bay area like it been sitting in water or something but nothing was reported on the CARFAX.

While driving a multi lane road with traffic going same direction in front of me, if one or more cars begin to slow for a left or right turn, the auto braking feature begins to slow and will try to stop my car. Problem is that the car in front of me turning isn't in my lane. I have a clear lane ahead and suddenly the system brakes. still locked onto the car in front, but doesn't recognize the clear road ahead and I can easily pass it on by. I've nearly been re ended because the guy behind me wasn't thinking I would suddenly brake for nothing. It happened with adaptive cruise control, and with that off, the auto braking system, or "accident avoidance" system. I have have more near misses driving this car than with any other car I've had without the system. This system is dangerous, it doesn't work like it was intended.

The hood latch system failed and flew open while driving on the highway smashing the windshield. I was unable to see driving, glass shattered everywhere. The car was serviced three weeks prior and there was no notation of an issue with the hood latch. The hood would not latch after the incident either. Police were on scene and viewed the incident and insurance will be investigating. There have been numerous other reports of this happening with other subaru models including recalls. There are no open recalls on this vehicle and a multi-point inspection was done on the car 3 weeks prior.

The seat foam has degraded and exposed the metal frame through the seat cover on the driver side front seat. It is not safe to drive with a metal frame being exposed. A service bulletin (12-232-18 dated 2/6/2018) indicates there is an issue with the seat construction that can lead to this defect/degradation but refuse to acknowledge the issue to customers calling it an "outside forces" problem.