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Electrical System
01/17/2022
The contact owns a 2010 Subaru Impreza. The contact stated while attempting to start the vehicle, the vehicle would not start. The contact was able to jumpstart the vehicle and the vehicle was able to start. There was no warning light illuminated. The contact replaced the battery, and the vehicle was taken to the dealer, but no cause for the failure was found; however, the failure reoccurred. The vehicle was taken back to the dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 90,000.
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Engine
08/01/2022
The contact owned a 2010 Subaru Impreza. The contact stated while her son was driving approximately 60 MPH, he stated that he heard a loud bang from the engine compartment and saw smoke coming from under the hood. The son stated that an unknown warning light had illuminated. The son safely stopped the vehicle, exited, and noted that more smoke was coming from under the hood. The son stated that a small fire had ignited under the front end of the hood and eventually engulfed the vehicle. The police were on the scene and called the fire department. The son was not sure if the fire department extinguished the flame with water or chemicals. The fire department issued a report. The vehicle was towed to an impound lot and declared a total loss by the contact's insurance provider. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.
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Unknown Or Other, visibility/wiper
01/01/2022
The driver side visor hangs in the face of the driver. It will not stay up against the window, so it blocks the drivers ability to see. The driver must take a hand off the steering wheel to hold it out of the way, and have it block the blazing sun so that she can see the road. This is very unsafe. The passenger side visor fell right off, so the sun shines right in the driver's eyes from that side of the windshield. Both need to be replaced, and/or have their mechanisms replaced so they are safe to use and don't block the driver's vision.
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Visibility/wiper
11/30/2021
The driver's side sun visor, which is supposed to stay where you put it (either up out of the way or down in front of the window) has lost its grip and now just hangs straight down obscuring my view of the road ahead and could swing into my face if I brake or accelerate quickly.
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Tires
08/05/2021
All four tires had to be replaced due to tire rot. The tires had a 45,000 warranty and had to be replaced with 14,000 miles on the tires. The tires were deemed unsafe to drive on. 08/05/2021
