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Seat Belts
11/24/2025
My front passenger seat belt has been stuck and unusable since November 2025. This issue has been reported to Brandon Tomes Subaru in McKinney TX at the end of November. The seat belt was inspected and was determined faulty and covered under the warranty. The part needed to fix it wasn't unavailable and the dealership said it would be shipped. Today is April 6th of 2026 and my car has not been repaired still. It is not safe to transport passengers and I have 3 children. My oldest [XXX] ) always uses the front passenger seat. I am unable to safely drive the car and transport my family, and it very negatively affecting my family. Please help me to get my car back on the road and safely. With appreciation, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Vehicle Speed Control
06/01/2024
The contact owns a 2015 Subaru Impreza. The contact stated that while reversing the vehicle at 10 MPH, the transmission was shifted into drive (D), and the vehicle experienced unintended acceleration at 30 MPH. The contact depressed the brake pedal, but the vehicle failed to stop and instead accelerated. No warning light was illuminated. The vehicle then crashed into a building. No air bags were deployed. The contact did not sustain any injuries, but medical attention was received on the scene. A police report was filed. The vehicle was towed to a repair shop and had not yet been deemed totaled by the insurance company. The contact stated that a police officer later arrived at the residence to deliver a notice suspending her driver's license indefinitely due to a medical condition. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
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Unknown Or Other
04/03/2024
P0018. P0016
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Wheels, unknown Or Other
12/06/2023
My 2015 Impreza has had its rear wheel bearings fail twice now, and now there’s still a loud noise coming from the end of my vehicle. My most recent trip to the dealer to get a bearing replaced costed me nearly $800. The kicker is, I just rolled over 65,000 on my car. There’s no reason I should be flying through bearings this fast, and have what seems like a never ending rear-end noise that seems to only be getting louder.
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Unknown Or Other
11/05/2023
Driving the 2015 Subaru Impreza the front hood popped open and crashed into my windshield. Luckily it popped at 30-40 miles per hour and I was able to stop safely. Many damage to the body of the vehicle. It has happened a couple times before (found the hood open) but the safety hook was holding the hood closed. Called the Subaru dealer at San Bernardino and they said that is not a recall for this issue and I asked to talk with a representative and they said someone will call me. After 3 days of waiting to be contacted, I called the insurance to fix the car.
