-
Air Bags
01/11/2023
Over the past three months, the front driver and passenger airbag lights have been on in my 2012 Subaru Impreza while driving. Documented videos attached were on 01/11/23, 01/20/23, and 04/04/23. It has happened at least 6 times and possibly more. I contacted Subaru after it happened and took it to the local Subaru dealer, who advised me to bring the car in when the airbag light was on, as at my 1/17/23 visit, they could not figure out the cause of the airbag light. On 4/4/23, while driving on the expressway, the airbag light came on, and as advised, I drove it straight to the local dealership. Code B1650 was pulled off the airbag system, which I am told could be 3 different reasons. On 4/10/23, I contacted Subaru Customer Advocacy and said the local dealer's solutions were unacceptable and to wait and see. Again on 4/12/23, while my daughter was driving on the expressway with my son in the passenger seat, the airbag lights on again for both the passenger and driver. As I told Subaru o...
-
Service Brakes
01/10/2023
While driving, I suddenly lost braking ability and the brake pedal would go to the floor before slowing the car. I drove slowly approximately 1-2 miles, using the emergency brake and downshifting to control my speed, stopping at a local auto repair garage. On inspection, on the brake lines had rusted through completely and the other was soft, leaking brake fluid.
-
Engine
03/01/2022
The contact owns a 2012 Subaru Impreza. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact took the vehicle to a dealer where the gas cap was replaced; however, the warning light returned. The vehicle was taken back to the dealer for a diagnostic test and the contact was informed that the timing belt cover, cam carrier, and O2 sensors needed to be replaced. The manufacturer was notified of the failure and agreed to cover a partial cost of the repair. The vehicle was not repaired. The failure mileage was unknown.
-
Engine
07/10/2022
The contact owns a 2012 Subaru Impreza. The contact stated while driving 65 MPH, the vehicle started smoking from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as an oil consumption and cam carriers failure. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The contact repaired the front timing seal gasket himself; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
-
Structure
10/12/2022
The contact owns a 2012 Subaru Impreza. The contact stated while the vehicle was under yearly inspection, she was informed that the subframe was corroded. The contact took the vehicle to the local dealer, where it was diagnosed with needing the stabilizer bar, the rocker panels, and the cross members to be replaced. The vehicle was not repaired. The contact called an independent mechanic and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
