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Steering, suspension
09/07/2016
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. WHILE REVERSING FROM A PARKING SPACE, A POPPING SOUND EMITTED FROM THE VEHICLE AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION). THE FAILURE MILEAGE WAS 145,466.
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Power Train, structure, engine
01/23/2017
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. WHEN THE CONTACT STARTED THE VEHICLE, THERE WAS A BURNING OIL ODOR. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE REAR OF THE VEHICLE BEGAN TO EMIT A LOUD VIBRATING NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE EXHAUST FROM THE CONVECTOR REAR MUFFLER, GASKET BOLT, AND DRY BELT NEEDED TO BE REPLACED. IN ADDITION, THE FRONT SUBFRAME WAS ROTTED AND THE HEAD GASKETS WERE FRACTURED, WHICH CAUSED AN OIL LEAK. ALL THE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
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Suspension, structure, unknown Or Other
12/30/2016
2002 SUBARU WITH ROTTED SUB FRAME WITH ONLY 129,000 MILES. UNSAFE TO DRIVE.
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Suspension, unknown Or Other
11/04/2016
I BROUGHT MY SUBARU IMPREZA 2001 WAGON IN FOR OIL CHANGE INTO MY SUBARU SERVICE ON 11/4/2016. I WAS INFORMED THAT THE FRONT SUBFRAME WAS RUSTY AND THEY COULD STICK A SCREW DRIVER THROUGH A HOLE. I WAS ABLE TO LEAVE WITH THE CAR BUT THEY WERE CONCERNED FOR THE FUTURE AND RECOMMENDED REPAIRING IF WE ARE KEEPING THE CAR. I HAVE ALREADY HAD THE CONTROL ARM REPLACED BEFORE THE CONTROL ARM RECALL ON THIS MODEL DUE TO EXCESSIVE RUST; LUCKILY IT BROKE IN A PARKING LOT AND NOT AT HIGH SPEED. THIS IS LOGICALLY THE SAME ISSUE WHERE THE FRONT SUBFRAME PART DID NOT GET TREATED WELL ENOUGH JUST LIKE THE CONTROL ARM THAT CAUSED THE RECALL. PLEASE MAKE SUBARU COVER THIS AS A RECALL. I WOULD LIKE TO KEEP THIS CAR FOR MORE YEARS TO COME, BUT THE COST OF THE SUBFRAME PART, THAT SHOULD NOT BE THIS RUSTED OUT, IS AS MUCH AS THE BLUE BOOK VALUE OF THE CAR. PLUS I SEARCHED UP "SUBFRAME" HERE ON THE SITE FOR SUBARUS FROM 2000 THROUGH 2005 AND FOUND 31 COMPLAINTS; AND THAT IS OBVIOUSLY PEOPLE THAT TOOK THE TIM...
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Suspension
09/10/2016
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. WHILE TURNING INTO THE DRIVEWAY AT APPROXIMATELY 2 MPH, THE FRONT PASSENGER SIDE WHEEL COLLAPSED FROM THE AXLE AND FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARM WAS RUSTED AND FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
