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Power Train
02/03/2003
NAR 02/13/2003 ANSWERED BY TIS. THE CONSUMER HAD TO HAVE HIS CLUTCH REPLACED TWICE DUE TO PREMATURE WEAR WHILE STILL UNDER THE 3 YEAR WARRANTY, HOWEVER SUBARU REFUSED TO COVER THE REPAIRS. *JB
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Air Bags
11/01/2002
THE VEHICLE WAS REAR ENDED AND WAS PUSHED INTO ANOTHER VEHICLE, AND THE AIRBAGS FAILED TO DEPLOY, THE DRIVER AND PASSENGER WAS INJURED. TS *JB
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Air Bags
11/01/2002
CONSUMER WAS HIT FROM THE REAR BY A VAN, PUSHED FORWARD, AND COLLIDED WITH ANOTHER VEHICLE IN FRONT. CONSUMER'S VEHICLE WAS STOPPED FOR TRAFFIC. BOTH THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS
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Visibility
04/29/2001
REARVIEW MIRROR WAS BEING ADJUSTED AND MADE CONTACT WITH THE WINDSHIELD WHICH ACTION BROKE THE WINDSHIELD. IT WOULD APPEAR THAT THE WINDSHIELD MAY HAVE BEEN IMPROPERLY INSTALLED AT THE FACTORY SINCE THERE WAS VERY LITTLE PRESSURE INVOLVED. THIS IS A SAFETY ISSUE. FORTUNATELY, NO ONE WAS HURT. THE FACTORY REP SAID THEY WOULDN'T REPLACE IT. I CONTACTED SUBARU CUSTOMER SERVICE, KATE CLARK, WHO ALSO SAID THEY WOULD NOT FIX IT. I WAS TOLD BY THE DEALER I COULDN'T SPEAK DIRECTLY TO THE FACTORY REP, SO NEITHER HE NOR CUSTOMER SERVICE EVEN ASKED HOW THE WINDSHIELD BROKE. A PROPERLY INSTALLED WINDSHIELD ON A NEW VEHICLE SHOULD NOT BREAK FROM MERE CONTACT WITH THE REARVIEW MIRROR, IN MY OPINION, AND I BELIEVE IT SHOULD BE COVERED BY WARRANTY AND SUBARU SHOULD REPLACE IT.*AK
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Service Brakes, Hydraulic, power Train, wheels
05/10/2001
REAR WHEELS REQUIRED NEW BEARINGS...HARSH GRINDING NOISE AS CAR SPED UP...WARRANTIED ITEM. MY MAIN CONCERN IS THAT I'VE DROPPED THE CAR OFF TWICE IN 3 MONTHS FOR SIMILAR NOISES...BRAKES, TRANSMISSION AND WHEELS.*AK
