2017 Ram 5500 Complaints

RIGHT FRONT STEERING TIRE EXPERIENCED UNUSUAL WEAR ON THE OUTSIDE CORD ONLY. LEFT SIDE OK. HAD THE ALIGNMENT CHECKED BY DODGE UP TO SPEC. HAD MY MECHANIC ON A $50,000 RACK CHECK THE ALIGNMENT AT MY EXPENSE. RIGHT FRONT OK LEFT FRONT .7DEGREES OUT. ONLY ADJUSTMENT IS TO REPLACE THE NON ADJUSTABLE BALL JOINTS WITH OFFSET ADJUSTABLE BALL JOINTS AS WELL AS THE TIRES. FCA RESPONSE WAS YOU KNOW WE ONLY HAVE A 12000 MILE 12 MONTH WARRANTY ON THE ALIGNMENT. TRUCK IS ALMOST TWO YEARS OLD WITH 12900 MILES. FIRST THE DODGE DEALERSHIP WAS UNABLE TO DO THE ALIGNMENT AND THE TECH WAS UPFRONT ON NOT BEING COMFORTABLE WORKING ON THIS LARGE TRUCK. SO I AM LEFT TO MANAGE THIS CRITICAL SAFETY ISSUE ON MY OWN. FCA REP ADMITTED MOST DODGE DEALERSHIPS ARE UNABLE TO REPAIR THE 5500 SO THEY HAVE TO OUTSOURCE THE JOB. THE OUTSIDE OF THE TIRE HAS LITERALLY WORN OFF THE TREAD PATTERN. I BELIEVE THIS PRESENTS A POTENTIAL BLOWOUT HAZARD AND AM QUITE CONCERNED. ACCORDINGLY I HAVE NOT DRIVEN THE VEHICLE EVEN THOUGH...

TL* THE CONTACT OWNS 2017 RAM 5500 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: HDR, TIRE SIZE: 225/70R/19.5, DOT NUMBER WAS A39YLA4V0217. THE CONTACT STATED BOTH FRONT TIRES WERE ROTATED AND REPLACED 6 TIMES WITHIN 48,000 MILES. THE CONTACT STATED THE OUTSIDE EDGE OF THE TIRE WERE WORN-OUT. THE CONTACT STATED FRONT SUSPENSION REPAIRS WERE NEEDED BUT HAD NOT BEEN PERFORMED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY DODGE CHRYSLER JEEP RAM LOCATED AT (6533 UNIVERSITY DR NW, HUNTSVILLE, AL 35806) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 8,000.

LEFT HAND FRONT TIRE BLEW OUT TRAVELING ON A STRAIGHT HWY NO WARNING THERE WAS A PROBLEM WITH THE TIRE. WAS DRIVING AT THE LEGAL SPEED LIMIT OF 75 MPH. I WAS LUCKY THERE WERE NO OTHER VEHICLES NEXT TO ME OR TRAVELING IN MY DIRECTION AT THE TIME. IT DAMAGED THE FENDER AND INNER LINER, THE TIRE WAS SENT TO GOODYEAR AND THEY SAID IT WAS MY FAULT THE TIRE BLEW OUT. THAT I HAD HIT SOMETHING AND CAUSED DAMAGE TO THE BELT. THAT IS NOT TRUE. I DID NOT HIT ANYTHING AND THERE WAS NOTHING ON THE ROAD TO CAUSE ANY DAMAGE TO THE TIRE.

ON I-40 EASTBOUND MILE MARKER 121 VEHICLE STARTS TO SHAKE AND VIBRATE VIOLENTLY. I HEAR AN EXPLOSION UNDER THE TRUCK WHICH CAUSE A LOSS OF POWER AND HAD TO FIGHT WITH TRUCK TO GET IT OFF THE ROAD ALL WHY AT A SPEED OF 65 MPH. TRANSFER CASE EXPLODED CUTTING WIRE HARNESS IN HALF AND RUPTURING THE FUEL LINE. TRUCK WAS SMOKING BAD AS OIL AND FUEL WAS LEAKING EVERYWHERE. TRUCK IS INOP AT THIS POINT. PLEASE HELP WITH THIS MATTER IN AN EFFORT TO HELP OTHERS FROM THIS EXPERIENCE. I ALMOST WRECKED TRYING TO GET THE VEHICLE OFF THE ROAD AFTER THE TRANSFER CASE EXPLODED

WHILE DRIVING A VIBRATION WAS NOTICED AT SPEEDS ABOVE 45 MPH. DURING TRANSIT THE TRANSFER CASE EXPLODED CAUSING A MAJOR FAILURE OF MULTIPLE SYSTEMS. THIS FAILURE OCCURRED ON A STATE HIGHWAY LEAVING WACO TX AT 445 A.M. POLICE WERE DISPATCHED TO BLOCK TRAFFIC FROM FURTHER ACCIDENTS UNTIL A TOW VEHICLE WAS DISPATCHED TO THE SCENE. UPON FURTHER INVESTIGATION IT WAS VERY NOTICEABLE THAT THE TRANSFER SYSTEM IN THE POWERTRAIN SYSTEM HAD EXPLODED. THIS FAILURE HAS CAUSED MULTIPLE COLLATERAL DAMAGES TO SYSTEMS IN THE VICINITY OF THE FAILURE.