2025 Ram 3500 Complaints

The contact owns a 2025 Ram 3500. The contact received a recall notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, when the local dealer was contacted, the contact was informed that the manufacturer was shipping a very limited number of parts to dealers for the repair. The manufacturer was contacted, and the contact was informed that the dealer should request an expedited shipment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The contact had not experienced a failure.

I received notification of a safety recall on my 2025 Ram 3500 (NHTSA Recall Number26V-059) which affects the trailer lights and braking system. I contacted my dealership to schedule the repair and was told that it would be about 6+ months before they could get to me. The dealership has 30+ trucks on their lot, and the manufacturer is only allowing them to order 1 replacement part per week, so they aren't fixing sold trucks until those 30+ unsold trucks are fixed, which will take 30+ weeks. I'm submitting this online complaint because I tow a large trailer regularly and I don't feel that 6+ months is an appropriate time period for fixing a recall and I don't think that fixing unsold trucks should take priority over fixing trucks that are actively being driven every day.

Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza

When I was going to torn off the truck won’t stop the engine, dash said not in parking and the PRND light start flashing I had to remove a relay to shut down the truck and disconnect bought batteries half and hour later reconnect everything and truck work but with many lights on in dash board From what I investigated it’s a common problem with no solution at this time Dealer said it’s a rear speed sensor What should I do

The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with the battery. The dealer replaced two batteries, but the failure persisted. The vehicle was taken back to the same dealer, but the cause of the failure was not duplicated. On another occasion, while driving approximately 50 MPH and hauling a trailer, there were several unknown warning lights illuminated, and the contact heard a loud banging coming from the engine compartment before the vehicle stalled. The vehicle was towed to a different dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.