2021 Ram 3500 Complaints

Brake system is not functioning as designed. Rear axle braking is not being fully applied and is most noticeable and concerning during heavy haul usage. Vehicle has to be operated carefully and with an alternate braking method utilized to obtain adequate braking. The problem can be and has been reproduced and verified by dealer but not in writing. Dealer is not wanting to fully diagnose and/or commit to finding/acknowledging a fault. Manufacturer has been notified in writing and unresponsive. There are no messages displayed/stored. Disproportionate brake wear between front and rear axle braking is observed.

Both front ball joints wore out at 20,000 miles The 3rd break light leaks into the cab at 26,000 miles & won't be warrantied even though there's an active recall for our same truck, same part just different model

I have had two tires separate in the past couple of months with less than 24000 miles and 5 years old. I filed a complaint with Nexen and they sent a partial payment for the first one but rejected the second claim that happened less than 500 miles of the first claim. They claim the tires are separated because of the low miles on the truck and it is not driven enough. Less than a year ago my brother had the same issue with the same tires and truck with similar mileage and was sent a check for 6 new tires. I have additional photos and photos of the other tire as well as emails with Nexen and XXX Sr. Quality Analyst [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my truck I noticed my mpg gauge was showing 0 mpg. Then I realized my "miles to go" gauge was reading "low" even though I had plenty of fuel in the tank and my fuel gauge was showing 3/4 full. Even though I use my truck as a commercial vehicle, and drive coast to coast, I was luckily only a couple hours from home, so I kept driving to try to make it home. I did make it home, but during that time, my "check engine light came on along with my "low fuel warning" light. I also realized during that time that my odometer had stopped working. It wasn't showing any numbers at all. When I got home, I checked online to see if anyone else had heard of this problem, or how to fix it. That's when I realized just how common this problem is. Even though my truck is used in the US and my mileage is calculated in miles, the odometer is programmed to stop working at 1,000,000 kilometers, which is 621,369 miles. Who would know or expect this to happen? I called several independent garages,...

The contact filed the complaint on behalf of the customer, who was the owner of a 2021 Ram 3500. The contact stated that while the owner was driving at an undisclosed speed, the vehicle caught on fire. No warning lights were illuminated. The owner informed the contact that the fire came from the engine bay. The fire department arrived and extinguished the fire. A police report was filed. The vehicle was taken to a local tow yard. The vehicle was later towed to the independent mechanic. No injuries were sustained. In addition, the contact stated that the transmission was replaced by an independent mechanic. The failure occurred the following day after the vehicle was released by the independent mechanic. In addition, the owner of the vehicle had received a recall notification NHTSA Campaign Number: 23V060000 (Electrical System). The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.