2020 Ram 1500 Complaints

On June 26, 2026 my 2020 Ram 1500 Big Horn truck lost its steering, with no prior warning. This could have resulted in a catastrophic, tragic accident had I been out on the road but it happened as I was attempting to pull out of my driveway. I could have been killed. Other people potentially could have been injured or killed if this happened while driving on the road. I had the truck towed to a local repair shop, who looked at the truck and indicated that due to the type of problem it had to be serviced by a Ram certified repair shop. We then had to truck towed to Quirk, a certified repair service center. Upon their inspection they discovered that the POWER STEERING RACK broke in half! They said that this is unusual for a vehicle with such low mileage of 29,779 miles and that this is very dangerous. The cost to repair my truck is $4,500 and there is a long wait time for the part because of a back order. Why, I wonder is there a back order? Is this a very serious safety issue that ot...

Both Driver and Passenger Visor arms have dis-engaged and no longer work to provide shielding from blinding sun. They just hang from thier broken arms and it happened shortly after having purchased this vehicle from a used car dealer, (Kearny Mesa) and they were unable to address since it was not a recall. Obviously they would repair it for $$$$ Did some research and apparently this is a common issue with this vehicle.

High Pressure Fuel Pump failed. Pump failure can cause car to stop when not intended. Problem confirmed by an independent service center. Component not inspected by others. No warning lights or messages prior to the failure. The High Pressure Fuel Pump was replaced 4/30/2024 as part on 'Safety Recall Z96 - High Pressure Fuel Pump - Replace High Pressure Fuel Pump' by Merrick Dodge 3614 Sunrise Highway, Wantagh NY 11793.

The steering system electric power steering rack failed on my 2020 Ram truck. We were unable to steer the truck and could have been in a horrible accident. This was a very dangerous situation. For some reason my truck was not included in the recall that was issued for the 2020 ram truck and I now face an astronomical repair bill in excess of $5000 according to the dealership repair shop. The part is $4500 and I have no idea how much the labor is going to amount to. This is an extreme hardship, not to mention that my family and I could have been killed and others to, if this happened on the highway. There were no warning lights indicating a problem prior to the incident.

Back window was leaking into the seatbelt. I did take it in for service back in 2022 back window was replaced along with top liner. And it has still continued to leak and just now recently I’ve noticed the water must be going into the cabin mmbecause my screen has what looks to be water in it and continues to leak anytime it rains or I go in the car was and the water goes to the seatbelt I’ll attach photos it’s not letting me attach videos