2020 Ram 1500 Complaints

The contact owns a 2020 Ram 1500. The contact stated that there was water leaking from the rear window of the vehicle. The contact referenced Technical Service Bulletin: 23-098-23, detailing a crack in the rear window near the third brake light that could allow water to enter the vehicle on the left and right sides. The contact confirmed that the vehicle had experienced leaks on both sides. The vehicle was taken to a dealer to be repaired under the TSB; however, the dealer declined to repair the vehicle. The contact stated that the vehicle met the mileage requirements, but the dealer stated that the vehicle was not included in the TSB. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced an unknown part, but the failure persisted. The vehicle was then taken to the dealer, and it was determined that the intake manifold needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

The tail lights keep going out on both sides. The tail light harness does not fit the female adapter properly. You have to hold it pushed in to get the light to come on but when you let go it turns back off. I have already replaced the sockets with Mopar OEM parts and am still having the problem. After researching I found that this is a common issue with this vehicle. It is a safety concern because without tail lights keep other drivers may not be able to see my vehicle at night or when I am braking.

I was attempting to turn around in my driveway when the steering locked up and I could not control the steering. If I had been driving on the road instead of in my driveway I could have crashed into something or someone, potentially causing severe injury or death to myself or others. This was a horrifying experience in my driveway, let alone on the road! I had my truck towed to the repair shop, where they determined that the power steering rack failed. It cracked completely in half. Attached please find the photos that the repair shop provided, along with my repair invoice. There should be a recall for this before people get killed!

I was attempting to turn around in my driveway to go someplace when the steering locked up and I could not control the steering. It stopped working. If I had been driving on the road, instead of driving in my driveway, I could have crashed into something or someone, potentially causing severe injury or death to myself or others. This was a horrifying experience in the driveway, let alone on the road! I had my truck towed to the repair shop where they determined that the Electronic Power Steering Rack failed. It cracked completely in half! I will attach the photos the shop provided. There should be a recall on this before someone gets killed. I have several friends and neighbors who own the same make and model truck and I informed them of our situation and recommended that they have their trucks checked out before tragedy strikes them or their families.