2020 Ram 1500 Complaints

Steering wheel locked up. I was in the driveway when this occurred but if I was driving on the road my vehicle could have potentially crashed into something and cause harm to myself or someone else, since I could not steer the vehicle. I had the truck towed to VIP Tire &Service and they checked the truck and determined through diagnosis, that my problem is with the circuit card assembly for the Electric Power Steering gears and that only Dodge Ram service companies can fix the problem and to bring my truck to a Chrysler Dodge service center. So I had my truck towed to Quirk Chrysler in Marshfield. They said that my VIN was not in the recall and that it would not be covered. It obviously should be included in this recall, since this is precisely what my problem is. There were no warning lights indicating a problem. Please add my VIN number to this recall so it will be covered as it should be.

I PCSd from Springfield, MO to Fort Bliss Texas. I bought the truck [XXX]. I make it to TX. Driving the first Saturday in TX on [XXX] it just shuts down and put me in a very scary situation. I was stuck in the middle of the high way. It does not drive. The Etorque/generator is bad and is now on order from my local Dodge dealership. It literally shut down my truck and will not start, run, nothing. It’s been in the shop for 40 days with a no ETA on the part ordered. This should definitely be a safety recall as it just stalled me on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving and making a turn at a busy, high-traffic intersection, a red steering service warning message/light suddenly appeared on the dashboard. Immediately after the warning appeared, the steering became extremely difficult to operate and felt as though it had locked or jammed. I had to use significant force to turn the steering wheel in order to complete the turn. At the same time, a box truck was approaching the intersection at a high rate of speed. Because I was struggling to steer the vehicle, I was unable to maneuver normally and narrowly avoided a collision. Fortunately, the driver of the box truck was able to stop in time. Had the truck not stopped, a serious accident resulting in severe injuries or fatalities could have occurred. This sudden loss of steering assistance happened without warning and created an extremely dangerous situation. A steering system should not fail while a vehicle is in motion, especially in traffic. The failure significantly reduced my ability...

The radion frequency module has gone bad in my truck. I assume this is due to the rear window leak that is known on these trucks. My rear window was replaced earlier this year do to damage. However, as I search the internet this issue with the radion frequency module is greatly reported and I do not understand why FCA/Mopar have not issue a recall notice on this. Instead owners are having to come out of pocket over $1000 to repair something that everyone knows is an issue.

At 60mph the vehie suddenly did a 180 and went backwards down the road. Fortunately it was a straight stretch and no oncoming traffic. Rear axle sized up, drive shaft shrown, and rear shaft froze resulting in equivalent of rear brakes onky thus the 180. Rear axle lost all lubrication and this is very similar to existing safety recall on other Ram models but not this one.