2019 Nissan Rogue Complaints

On XXX I was traveling with my [XXX] mother who has 2 plates to her hips from a fx. We had stopped at a rest area. I went to get her out of the front passenger side and the door would not open from outside or inside. The other doors were fine. She is not able to climb over the front console so I called the police. They were able to get her over the front seat to the back. Very upsetting for this to happen. I went online to see what the issue could be and saw there is a class action suit against Nissan on the door locks(actuator) as Nissan is refusing to do a recall. I went to my Nissan dealer to do repairs and sure enough it was the actuator. Cost of $940.95. The dealer could have cared less of what happened. This is a safety issue. What if all my locks did not open and she was stuck in the car since the temps were 96 that day.Receipt for repairs are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Passenger side door lock will not respond via iKey or button inside of car rear automatic trunk hatch will let down and close on its own with someone bending over to remove or put something in the trunk also rear back middle seat seatbelt locked while being filled extended and has permanently stayed locked and will not wind back in.

Passenger side door lock became unresponsive to the vehicle's key FOB, and any attempt to open the passenger side door triggered the alarm system. Shortly afterward, the horn began sounding at random while the vehicle was started and being driven.

Driver side door will not unlock or lock if the sun is shining on it. It gets overheated and will not function. This is a safety issue when it comes to my ability to enter the vehicle in a timely manner as well as the ability to enter at all.

The rear hatch closes without warning, while i am leaning inside under the hatch to remove groceries. This was initially fixed by the dealer in 2024 by replacing the rear gates power struts. The problem reoccurred in 2025 and required re-calibration of the rear hatch. this month for the 3rd time the hatch had randomly started to close while I am leaning into the back area removing items. This is a dangerous problem and occurs randomly and requires one to forcefully stop the hatch from closing on the upper part of your body.