2007 Mercedes-benz SLK-Class Complaints

I am the owner of a 2007 Mercedes-Benz SLK280 with VIN: [XXX]. My vehicle was part of the Takata airbag recall, but the airbags were never replaced. Currently, the NHTSA recall status for my VIN shows "no active recalls," even though the repair was not completed. This creates a serious safety risk. I request that NHTSA investigate why my VIN is marked as remedied or closed despite the airbags not being replaced. I urge NHTSA to take appropriate action to ensure the recall is properly addressed for my vehicle and others in similar situations. Thank you for your attention to this important safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TAKATA RECALL. THERE WAS A NHTSA CAMPAIGN TO RECALL MY VEHICLE'S AIRBAGS-- NUMBER 16V081000. I WAS CONTACTED BY MAIL NUMEROUS TIMES MY MERCEDES NATIONAL HEADQUARTERS, INDICATING THERE WAS A RECALL AND THE REPLACEMENT AIRBAG WAS ON ORDER. THEY INDICATED I WOULD BE CONTACTED LATER WHEN THE PARTS BECAME AVAILABLE AT MY LOCAL MERCEDES DEALER. I WAS CONTACTED LOCALLY AND THEY SAID THE PART WAS ON ORDER, I WOULD BE NOTIFIED WHEN IT ARRIVED. NO NOTIFICATION OCCURRED. RECENTLY I CALLED THE DEALER'S PARTS DEPARTMENT AND THEY INDICATED THEY HAD MY VEHICLE'S AIRBAG IN STOCK. I CONTACTED THE SERVICE DEPARTMENT AND THEY INDICATED "THE CAMPAIGN HAS BEEN CLOSED" (AS OF MARCH 2018). I CALLED THE NATIONAL CUSTOMER SERVICE NUMBER AND THEY CONFIRMED THE CAMPAIGN WAS CLOSED. THEIR REASON WAS THAT THEY HAD DONE AN "EXPERIMENT" ON MERCEDES SLKS AND DETERMINED THAT A RECALL WAS NOT NEEDED. THAT IS, THEY CHANGED THEIR MINDS ABOUT THE TAKATA AIRBAG IN THE CAR. I AM CHECKING WITH YOU TO VERIFY THAT MERCEDES WA...

I REMAIN UNABLE TO OBTAIN REPLACEMENT TAKEDA AIRBAGS FROM MERCEDES BENZ FOR THE PAST 3 YEARS. WHEN I LAST FILED A COMPLAINT WITH NHTSA ON 12/26/2017 (COMPLAINT NUMBER 11056636) I WAS INFORMED BY MERCEDES, [XXX] , VP CUSTOMER SERVICES THAT MY CAR REPLACEMENT AIRBAGS WOULD BE AVAILABLE BY JUNE 30, 2018 AND THAT MERCEDES WOULD BE CALLING ME TO MAKE THE APPOINTMENT FOR "REPLACEMENT FREE AIRBAGS".TO BE INSTALLED IN MY CAR-NO CALL, NO AIRBAGS. I HAVE WAITED 3 YEARS. MY CARE REMAINS IN MY GARAGE. THE FEDERAL GOVERNMENT IS NOT PROTECTING ME AGAINST A FOREIGN COMPANY DOING HARM IN AMERICA, TAKEDA-WHO KNEW THE AIRBAGS WERE DANGEROUS WHEN THEY SOLD ME MY $56,000 USELESS CAR SITTING IN MY GARAGE, 2007 SLK WITH 12, 600 MILES ON IT. IT WAS MORE IMPORTANT FOR MERCEDES AND TAKEDA TO MAKE A PROFIT THAN FOR ME TO BE IN A SAFE CAR. I NEED ASSISTANCE TO OBTAIN SAFE AIRBAGS FOR MY CAR SO THAT I WILL NOT BE ANOTHER STATISTIC FOR TAKEDA-NO JOKE. PLEASE DO NOT LET THEM OFF THE HOOK. THEY MUST BE HELD RESPONSI...

2007 MERCEDES BENZ SLK 280. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK280. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF KANSAS CITY IN KANSAS CITY, MO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT