2007 Mercedes-benz SLK-Class Complaints

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO HENDRICK MOTORS OF CHARLOTTE-MERCEDES BENZ (5201 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE IT WAS DIAGNOSED THAT THE BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME. THE CONTACT CALLED MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211) A SECOND TIME AND AN APPOINTMENT WAS SCHEDULED. AFTER WAITING FOR OVER TWO HOURS, THE DEALER RESCHEDULED THE APPOINTMENT MORE THAN ONCE. THE CONTACT STATED THAT DUE TO THE SEAT BELT INDICATOR ILLUMINATING, THE FAILURE NEEDED TO BE CORRECTED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE DEALER INITIALLY STATED THAT THE PART WAS AVAILABLE AND THEN INDICATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THEIR SYSTEM WAS DOWN AND WOULD FOLLOW-UP TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FELDMANN IMPORTS, 4901 AMERICAN BLVD W, BLOOMINGTON, MN 55437, (952) 837-6300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I AM UNABLE TO GET REPLACEMENT AIR BAGS AND WAS ADVISED TO FILE A COMPLAINT. I CALLED 2 DEALERSHIPS TODAY, AGAIN (MERCEDES BENZ MASSAPEQUA AND ROCKVILLE CENTER) AND NEITHER HAS RECEIVED THE AIRBAGS FROM TAKEDA.

TAKATA RECALL