2013 Mercedes-benz SLK-Class Complaints

The anti whip lash prevention malfunctioned and the headrest was launched forwards

While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased this vehicle with 35170 miles. I had the OBD scanned prior to purchase, there were no codes at that time so we purchased the vehicle. We've since put 1000 miles on the vehicle and without any warning, this issue suddenly happened. I have done some research and Mercedes offered an extended 120000 mile/10 year warranty that addressed this exact issue, however, that warranty is now up due to the age of the vehicle. This issue put us and others at s...

The contact owns a 2013 Mercedes-Benz SLK250. The contact stated while driving approximately 65 MPH, the convertible roof cover started to pull away from the cross-support members connected to the windshield. The contact stated that the separation failure of the roof top become more pronounced, and water there was water leaking into the vehicle, causing an electrical short circuit of the convertible roof controls and the courtesy lights located in the overhead panel. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the convertible top needed to be replaced; however, the convertible roof top was no longer manufactured. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.

COMPLAINT CONCERNS THE ROOF TOP PANEL PROBLEM ON A 2013 MERCEDES BENZ SLK 250. THE ROOF ISSUE OCCURRED IN JULY 2020 WHEN THE SLK 250 HAD ABOUT 36,000 MILES. THE ROOF PANEL ON THE CONVERTIBLE TOP SEPARATED FROM THE UNDERLYING CROSS-SUPPORT MEMBER CAUSING THE ROOF PANEL TO EXPAND AND SEPARATE WHICH THEN CAUSES THE FRONT PART OF THE ROOF PANEL TO BOW NOTICEABLY WHEN OUTSIDE TEMPERATURES ARE ABOVE APPROXIMATELY 85 DEGREES. WHEN THE ROOF PANEL BOWS IT CREATES CONSIDERABLE WIND NOISE, AND RAISES POSSIBLE CONCERNS OF WATER ENTERING THE INTERIOR IF DRIVEN WHILE RAINING OR POSSIBLE SEPARATION OF THE ENTIRE ROOF PANEL FROM THE AUTOMOBILE. THE AUTHORIZED MERCEDES BENZ DEALERSHIP OFFERED NO REPAIR OTHER THAN AN ENTIRE ROOF REPLACEMENT AT CONSIDERABLE COST (ABOUT $4,000). MERCEDES BENZ CORPORATE HEADQUARTERS CUSTOMER CARE (ATLANTA, GA) OFFERED NO SOLUTION OR REMUNERATION FOR REPAIR OF THIS STRUCTURAL FAILURE AND POTENTIAL SAFETY CONCERN. I LEARNED OF THE CAUSE OF THE ROOF SEPARATION ISSUE...

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SLK172. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V236000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WALKER MERCEDES-BENZ (6655 COLISEUM BLVD, ALEXANDRIA, LA 71303, (318) 321-3316) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 49,005. THE VIN WAS INVALID.