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Power Train
03/04/2013
MERCEDES BENZ, S550, 4MATIC, 2008. I WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN AND I WAS MOVING FORWARD AT ABOUT 15-20 MILES PER HOUR, THE CAR CAME TO A SUDDEN STOP. THE VEHICLE BEHIND ME ALMOST RAN INTO MY BACK SINCE THERE WERE NO BRAKE LIGHTS ILLUMINATED WHEN THIS UNFORTUNATE MALFUNCTION TOOK PLACE. I IMMEDIATELY LOOKED THE CONTROL PANEL FOR ANY MALFUNCTION ALARM AND THERE WERE NONE. THE ROOT CAUSE OF THE PROBLEM WAS FRONT DIFFERENTIAL SEIZE UP WITHOUT ANY WARNING. THERE WERE THE RIGHT AMOUNT OF OIL IN THE RESERVOIR SO THE PROBLEM WAS NO DUE TO LACK OF LUBRICATION. THE CAR WAS REPAIRED BY MB DEALER AND I WAS GIVEN A BILL FOR (HOLD ON TO YOUR PANTS) $8,252. I CALLED MB CUSTOMER SERVICE TO FIND OUT IF THERE ARE ANY RECALL ON THIS MALFUNCTION. I WAS TOLD NONE REPORTED. I HAVE A HARD TIME BELIEVING THAT I AM THE ONLY ONE WITH THIS PROBLEM. I ALMOST CAME TO A DECISION TO SIGN OVER THE TITLE AND HAVE THEM SELL THE CAR TO RECOVER THE REPAIR COST. OBVIOUSLY THE DEA...
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Fuel System, Gasoline
06/25/2008
CAR STALLED WHILE DRIVING ON 10 FWY GOING FROM AZ TO CALIF. WOULD NOT RESTART & WAS TOWED TO PALM SPRINGS MBZ. NOT OPEN TIL MON 27TH. *TR
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Equipment
07/01/2009
I GOT A BLOW OUT IN THE REAR LEFT SIDE TIRE. I WAS DOING ABOUT 40 MPH AND DID NOT GO OVER ANYTHING THAT I WAS AWARE OF. I WENT TO CHANGE THE TIRE USING THE SUPPLIED TIRE AND JACK. THE JACK WAS VERY FLIMSY AND AFTER I RAISED THE VEHICLE THE JACK FLIPPED OVER CAUSING DAMAGE TO MY CAR, HOWEVER I NARROWLY AVOIDED PERSONAL INJURY. THERE IS A PLATE UNDER THE VEHICLE AT THE JACK CONTACT POINT WHICH ALSO BROKE OFF THE VEHICLE WHEN THE JACK ROLLED OVER. THE FOLLOWING ARE THE DEFECTS I BELIEVE EXIST. 1. THE JACK IS EXTREMELY FLIMSY AND IS DIFFICULT TO SET PROPERLY ON THE GROUND. 2.THE JACK PLATE ON THE CAR APPARENTLY IS ALSO NOT VERY STABLE. 3. THE HANDLE ON THE JACK IS VERY SHORT AND REQUIRES AN EXTREME AMOUNT OF STRENGTH TO LIFT CAR. (NO LEVERAGE) 4. THE LUG WRENCH IS ALSO VERY SHORT AND REQUIRES A LOT OF STRENGTH TO LOOSEN BOLTS, THERE IS ABSOLUTELY NO LEVERAGE. I ESTIMATE THE DAMAGE TO MY VEHICLE, WHICH I BLAME ON THE DEFECTIVE JACK TO BE ABOUT $750.00. *TR
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Service Brakes, Hydraulic, equipment
01/16/2009
I HAVE 2008 MERCEDES S550. THE CAR SUDDENLY STARTED MAKING NOISE IN THE FRONT AND I CALLED DEALERSHIP. THEY TOLD ME THE BRAKES ARE GONE AND EVEN ROTORS ARE DAMAGED. I HAD NO INDICATION ALL THIS TIME I WAS DRIVING THAT THE CAR HAD NO BRAKES AS NO BRAKELIGHTS CAME ON. TILL THE TIME I WENT TO DEALERSHIP NO INDICATION CAME AS SENSORS ARE NOT WORKING. IS IT NOT UNSAFE TO BE DRIVING ON THE HIGHWAY 60 TO 70 MILES /HR WITH NO BREAK SENSORS . I CALLED MERC AND THE TOP TWO PEOPLE ROBYN AND TIM IN ESCALATION DEPT TELL ME AT FIRST THEY ARE PICKING UP THE. REPAIR AND THEN TOTALLY TURNED THEIR BACKS AND YEARS AND SAID TO ME IT IS NOT A SAFETY ISSUE WHERE THE CARS BREAKS ARE COMPLETELY GONE TO THE POINT THE ROTORS ARE DAMAGED AND THERE IS MO INDICATION. WITH A 100K CAR WHICH HAS ALL THESE FANCY FEATURES BUT BRAKES ARE NOT IMO. *TR
