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Power Train
09/01/2015
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ S500. WHILE DRIVING 20 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE JERKED BEFORE COMING TO A HALT. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
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Electrical System, exterior Lighting
03/01/2008
I HAVE HAD TO REPEATEDLY REPLACE FRONT HEADLIGHT BULBS SINCE A FEW YEARS AFTER PURCHASING THIS CAR BRAND NEW. I QUESTIONED SERVICE ADVISOR ON MANY OCCASIONS AND WAS TOLD THEY NEVER SAW A CAR GO THROUGH SO MANY BULBS. I HAVE SEVERAL SERVICE/RECEIPTS DOCUMENT THIS. THE BULB RINGS ARE NOW MELTED ON BOTH SIDES. WHEN I TOOK CAR TO MBZ DEALER WHERE I PURCHASED AND SHOWED THEM THEY WERE PERPLEXED. THE SERVICE TECH STATED IN FRONT OF ME AND SERVICE MANAGER THAT THIS WAS FROM BULBS INSTALLED IMPROPERLY.. THE ONLY PLACE THEY WERE EVER PURCHASED AND INSTALLED WAS THIS ORIGINAL MB DEALERSHIP. THEY LOOKED INTO IT AND ADVISED ME THEY WOULD REPLACE HEADLIGHTS FOR $2200 WHICH WAS UNACCEPTABLE TO ME. THEN RAN INTO GM OF THE 3 DEALERSHIPS OWNED AND HE SAID HE WOULD TAKE CARE OF IT FOR ME. HE THEN OFFERED TO REPLACE AT COST WITH NO LABOR $1100. STILL NOT FAIR TO ME. I PURCHASED A $70,000 VEHICLE BRAND NEW FROM THIS DEALERSHIP- QUESTIONED CONSTANTLY HEADLIGHT BULBS GOING OUT AND NOW HAVE PLASTI...
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Tires
07/02/2015
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ S600 EQUIPPED WITH HANKOOK VENTUS AS TIRES, SIZE: P265/40R/18 (NA). WHILE DRIVING AT 25 MPH, THERE WAS A VIBRATION IN THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS TREAD SEPARATION, STEEL BELT SEPARATION, AND UNEVEN TREAD WEAR IN THE TIRES. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WERE REPLACEMENT TIRES. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 96,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.
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Suspension
05/11/2015
WHILE DRIVING THE CAR THE FRONT END DROPPED MAKING IT VERY DIFFICULT TO STEER. HAD TO SLOWLY MOVE TO THE RIGHT LANE WHILE TRAFFIC IS GOING 70. THIS COULD HAVE KILLED ME.
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Engine
11/05/2014
THIS PROBLEM HAPPEN THREE TIMES IN ABOUT 6 MINUTES IN ONE NIGHT. WHILE DRIVING AT 70 MILES PER HOUR. THE ENGINE CUT OFF, ALMOST BEFORE I KNEW WHAT HAPPEN THE ENGINE STARTED BACK RUNNING. IN LESS THAN A MINUTE IT HAPPEN AGAIN. THE ENGINE CUT OUT THEN STARTED BEFORE I COULD DO ANYTHING. THE THIRD TIME IT CUT OUT COMPLETE AND STAYED OFF. I WAS ABLE TO MOVE THE SIDE OF THE ROAD AND STOP AND RESTART THE CAR. IT WAS VERY SCARY, ALL THE LIGHTS WERE OFF AND I WAS ON A BUSY HIGHWAY AT NIGHT. IT'S HAPPEN BEFORE ABOUT A YEAR AGO. I MENTION IT TO THE DEALER, THEY ACTED AS IF IT WAS NOTHING THEY WERE AWARE OF. *TR
