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Electrical System
04/01/2016
TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ S600. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS, GAUGES, AND METERS ON THE INSTRUMENT CLUSTER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
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Suspension
04/06/2016
I PURCHASED MY VEHICLE NEW IN 2002. IT HAS ABOUT 48500 MILES. I WORK CLOSE TO HOME. I HAVE ALREADY REPLACED THE SUSPENSION AIR BAGS ONCE AND MY VEHICLE IS DROPPING AGAIN. I HAVE READ THAT THIS IS A COMMON PROBLEM WITH MY VEHICLE YEAR, MAKE AND MODEL. WHAT CAN I DO? MY VEHICLE IS VERY WELL TAKEN CARE OF AND I FIND IT OUTRAGEOUS THAT MERCEDES BENZ BEING FULLY AWARE OF THIS ISSUE, REFUSES TO TAKE RESPONSIBILITY. ESPECIALLY WITH THE ORIGINAL PRICE OF THE VEHICLE.
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Vehicle Speed Control
12/20/2013
AFTER OWNING MY USED CAR INSURANCE HAD TO REPLACE THE CLUSTER. FOUND OUT LATER IT WAS ON A RECALL LIST.
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Exterior Lighting
03/04/2016
NHTSA RECALL CAMPAIGN NUMBER : 06V028000 INSTRUMENT CLUSTER ON THE DASH BOARD DOES NOT ILLUMINATE MAKING IT UNABLE TO READ THE GAUGES WHILE DRIVING DURING THE DAY OR NIGHT RESULTING IN UNKNOWN SPEEDS AND CREATING UNDESIRABLE SAFETY CONDITIONS. I HAVE CONTACTED MERCEDES BENZ OF GEORGE TOWN TEXAS TODAY MARCH 7 2016 AND THEY REFUSED TO HONOR IT BUT THEY TOLD ME TO BRING IT INTO THE DEALERSHIP WITH $160 DIAGNOSTIC FEE. I CAME HOME ON FRIDAY MARCH 4TH AND WHEN I WENT TO GET BACK INTO THE VEHICLE, I NOTICED THE DASH LIGHTS DID NOT ILLUMINATE. I CAN BE REACHED AT[XXX] 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF
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Electrical System
11/18/2015
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S500. WHILE STARTING THE VEHICLE, THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE OR SHOW ANY OF THE GAUGES AND INDICATORS. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER WAS EXPERIENCING AN ELECTRICAL MALFUNCTION AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
