2011 Mercedes-benz GL-Class Complaints

The contact owns a 2011 Mercedes-Benz GL350. The contact stated that while driving at approximately 25 MPH, the check engine warning light illuminated continuously. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2011 Mercedes-Benz GL350. The contact stated that while driving at 20 MPH, the accelerator pedal was depressed but failed to respond, causing the vehicle to decelerate. The check engine warning light illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the exhaust valve pressure sensor and catalytic converter had failed and needed to be replaced. The contact stated that the dealer informed her that the failure was related to an unknown recall that would be issued in the 4th quarter of 2021. The dealer also advised the contact to continue to drive the vehicle in the meantime. The contact stated that the failure had reoccurred several times while driving and the vehicle had been jerking each time it was about to come to a complete stop. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 117,000.

WE WERE STOPPED AT A RED STOPLIGHT, OUT OF NOWHERE THERE WAS A LOUD EXPLOSION, SHOOK THE WHOLE CAR AND SANK, THE FEELING LIKE WE WERE IN A SINK HOLE OR LIKE A TIRE BLEW BUT THE TIRE WAS FINE. A LOYD HISSING SOUND ENSUED. THANK GOD, WE WERE AT A STOP LIGHT AND NOT IN A SPEED THAT COULD HAVE BEEN DEADLY.

2011 MERCEDES BENZ GL550. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE UPON ARRIVAL TO THE DEALERSHIP FOR RECALL REPAIR TO BE COMPLETED. THE CONSUMER STATED IT WAS A 220 MILE DRIVE TO HAVE THE RECALL COMPLETED THE CONSUMER REQUESTED THAT THE VEHICLE BE PICKED UP AND RETURNED BY MERCEDES. *JS

STILL WAITING FOR DEFECTIVE TAKATA AIRBAG REPLACEMENT. HAVE TRIED SEVERAL TIMES OVER THE PAST COUPLE YEARS.