2009 Mercedes-benz GL-Class Complaints

The contact owns a 2009 Mercedes-Benz GL450. The contact stated that the ABS and check engine warning lights were illuminated, and the struts had failed. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the dealer informed the contact that the vehicle needed to be diagnosed prior to the recall repair, due to the failure. The contact declined to pay the diagnostic fee, and the vehicle was not diagnosed or repaired. The contact stated that the dealer failed to honor the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 156,000.

The contact owned a 2009 Mercedes-Benz GL 550.The contact stated that while driving at 15- 20 MPH, the driver in front of him was attempting to turn but swerved to the left in his lane, the brake pedal was applied but delayed to respond. The contact crashed into an unknown minivan. There were no warning lights illuminated. The air bags did not deploy. There was no reported fire. A police report was filed. The passenger occupant sustained injuries to her back and shoulder and medical attention was provided. The vehicle was towed to a tow lot. The contact received NHTSA Campaign Number: .2V315000 (Service Brakes, Hydraulic). after the failure was experienced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no additional assistance. The manufacturer requested that he preserve the vehicle. The vehicle was deemed a total loss. The failure mileage was approximately 200,000.

The car has started not shifting normally. It can get stuck in gear. So, you may pull to a stop sign and not be able to move because it’s stuck in 4th. What makes this really dangerous is that it will randomly shift into neutral. This can be on a shoulder-less two lane highway (this has happened) and you have no power to even get the car off the road. It also has taken to surging and jumping in and out of neutral, the engine reving without even touching the gas. So far it has only done that for seconds, but if the engine were to be reving, stuck in neutral, and then go back to drive, it would be a guaranteed accident. I think this is a model issue too because I had another Mercedes SUV that started doing the same thing.

The contact owns a 2009 Mercedes-Benz GL450. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle started shuddering. The check engine warning light was illuminated. The vehicle was towed to the dealer who informed the contact that the vehicle was not safe to drive. The vehicle was towed to the dealer where the recall repair of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) was completed; however, after the recall repair was completed, the vehicle failed to start. The dealer replaced the battery and completed other unknown repairs on the vehicle. The contact stated that he picked up and drove the vehicle to his residence; however, the vehicle failed to start the next day. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would reimburse the rental car cost. The failure mileage was approximately 143,300.

I was driving 70 down an interstate a Saturday around 4:30 pm and heard a noise as if my sunroof opened a bit, then I heard a loud pop and a rush of air and looked in my rearview mirror and didn't see anything, I looked up seen the sunroof was gone. All I could think about is that could have really caused a serious accident. Glad no one was around me at the time. I doubled back twice and could not find the sunroof glass. I got home and put a couple pieces of cardboard and plastic down and duct taped it before the snow storm hits. A day after and my heart is still racing knowing that could have cause a wreck.