2010 Mercedes-benz GL-Class Complaints

  • Service Brakes 07/13/2022

    I received an Stop Drive Order form Mercedes Benz USA more that a week ago and I stopped driving my vehicle. I contacted the closest authorized MB dealer Union, NJ and they have not provided a loaner car and have not yet fixed the issue. They say they have so many calls and cannot do anything for me despite the fact I waited so long. I need this car on a daily basis and cannot do my work without this car. I have been calling them over and over and they disconnect the phone. This has been really frustrating. They are also saying that they are not willing to pay for any cab fee, Uber or any rental car fee. I need my car urgently and am really scared to drive this car after they sent me the STOP DRIVE Order

  • Service Brakes 05/20/2022

    As the recall states for the brakes the car failed while at high speed on the highway luckily I had distance from other cars for the car to slow down on its own. Brakes failed 90%, pressure completely gone.

  • Suspension 03/01/2021

    The vehicle has begun to "dance" and sway, abnormally on common highway bumps. It can be scary.

  • Air Bags 12/18/2018

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SUGAR LAND (15625 SOUTHWEST FWY, SUGAR LAND, TX 77478, (281) 207-1500) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  • Service Brakes 01/25/2019

    TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ GL450. WHILE THE CONTACT'S BROTHER WAS DRIVING DOWN A HILL, THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT STOP. THE VEHICLE DROVE UPHILL AND BECAME AIRBORNE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A NEIGHBOR'S HOUSE. THE AIR BAGS DEPLOYED. THE CONTACT'S BROTHER WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE OCCUPANTS OF THE HOUSE WERE NOT INJURED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED AND PERFORMED AN INVESTIGATION. THE MANUFACTURER STATED THAT THE VEHICLE WAS FINE AND SHOULD NOT HAVE FAILED IN THAT MANNER. THE DEALER WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 135,000.

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