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Service Brakes
06/27/2024
Brake booster got do not drive letter and contacted June 27,2024 and first week of july and said they would contact me and nothing yet.
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Unknown Or Other
01/20/2024
The third row seating Panorama Sunroof cracked. Now when it rains, water leaks inside the suv. Loud boom, cracking sound, was not sure what it was but was coming from rear of suv as I was driving yesterday afternoon. No warning lamps, messages, as it is the glass panorama sunroof located in the rear upper roof of the suv. I will take it to my AAA insurance representative this week. I will bring it to my independent MB certified mechanic shop for inspection. I have no idea what could have caused the panorama sunroof to crack other than perhaps manufacturing defect, as I have noticed on several MB forums of this particular issue being reported.
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Air Bags
02/07/2023
The contact owns a 2010 Mercedes-Benz GL450. The contact stated while the vehicle started, the contact became aware that the air bag warning light was illuminated. The dealer was contacted because the vehicle was serviced under NHTSA Campaign Number: 16V081000 (Air Bags) however, the dealer stated that the seat belt was malfunctioning. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 110,000.
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Service Brakes, Air, air Bags
07/02/2022
The contact owns a 2010 Mercedes-Benz GL450. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. Additionally, the ABS warning light remained activated. The contact stated there was also a grinding sound while depressing the brake pedal. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.
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Service Brakes, Hydraulic
05/26/2022
The contact owns a 2010 Mercedes-Benz GL450. The contact stated upon parking the vehicle in the garage, the brake pedal was depressed and felt soft. The contact stated that the brake pedal went to floorboard. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure was associated with a recall. The contact later received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were not yet available. The local dealer was contacted several times and informed the contact that the manufacturer had not been providing parts for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised the contact to obtain a rental for possible reimbursement. The failure mileage was 122,042. Parts distribution disconnect.