-
Air Bags
01/01/2016
I WANT TO COMPLAIN ABOUT MY RECALL NOT BEING REPLACED IN A REASONABLE AMOUNT OF TIME. GOING ON 11 MONTHS, STILL NO SOLUTION, AND I WAS TOLD NOT TO DRIVE WITH A PASSENGER UNTIL IT GETS FIXED. RIDICULOUS. AIRBAGS WERE RECALLED IN DECEMBER 2015. IN JANUARY 2016 I CALLED MAZDA TO GET THIS SCHEDULED AND WENT IN LATE FEBRUARY ONCE THE PARTS CAME IN. I WAS TOLD BOTH MY DRIVER AND PASSENGER AIRBAG WOULD BE REPLACED THAT DAY. WHEN I PICKED UP MY CAR I WAS TOLD ONLY THE DRIVERS SIDE HAD BEEN DONE AND I'D BE CONTACTED ABOUT THE PASSENGER SIDE SOON. ONE MONTH LATER I GET A CALL SAYING MY OTHER AIRBAG PART WAS IN. I CALLED TO MAKE AN APPOINTMENT AND THEN WAS TOLD, NO WAIT, IT WASN'T. A FEW MONTHS LATER I RECEIVED A CALL CONFIRMING MY APPOINTMENT FOR MY AIRBAG. GREAT BUT I DIDN'T HAVE AN APPOINTMENT. I CALLED AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT BUT WOULD LOOK IN TO IT. 3 DAYS LATER I WAS CALLED AGAIN AND SAID MY PART WAS IN TO MAKE AN APPOINTMENT. SO I DID. I SKIPPED WORK...
-
Tires
09/01/2016
I PURCHASED NEW TIRES AND HAD INSTALLED AT COSTCO ON AUGUST 1ST 2016. I WENT TO HAVE THE TIRES RETORQUED AT COSTCO ON AUGUST 12TH. ON SEPT 1ST I WAS DRIVING NORTHBOUND ON A CITY PARKWAY STREET SO MOSTLY STRAIGHT ROADWAY WITH SOME GENTLE CURVES AT APPROX. 50-55 MILES PER HOUR, WHEN SUDDENLY MY STEERING WHEEL STARTED TO SHAKE, THEN WEAVING LEFT TO RIGHT, I TRIED TO REGAIN CONTROL BY STEERING STRAIGHT AND APPLY BRAKES TO SLOW DOWN BUT THAT JUST MADE IT WORSE AND THE CAR BEGAN SPINNING OUT OF CONTROL ACROSS THE ROADWAY UNTIL IT FINALLY LANDED TO A STOP ON THE BANK OFF THE SIDE OF THE ROAD. SEVERAL PEOPLE STOPPED AT THE SCENE TO MAKE SURE I WAS OK. A COUPLE THAT LIVED NEAR BY SAID THEY HEARD A LOUD BOOM...A POLICE OFFICER ALSO CAME AND STAYED WITH ME WHILE I WAITED FOR THE TOW TRUCK. THE DRIVER HAD SAID THAT HE BELIEVED THE FRONT TIRE MAY HAVE BLOWN, IT IS CURRENTLY FLAT AND MY VEHICLE IS NO LONGER DRIVEABLE.
-
Air Bags
07/14/2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V345000 (AIR BAGS), 16V354000 (AIR BAGS), AND 15V869000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR LONGER THAN TWO YEARS. THE DEALER INDICATED THAT THEY INSTALLED AN INTERIM REPLACEMENT PART YEARS AGO, BUT THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE REPLACEMENT PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
-
Air Bags
06/01/2016
TAKATA RECALL: THREE MONTHS WITH NO REMEDY IN SITE. BEEN UNABLE TO USE CAR AS DESIGNED. WHAT IS STATUS FOR FIX? WHEN CAN A USE THE PASSENGER SEAT?
-
Structure
07/12/2016
TL* THE CONTACT OWNS A 2004 MAZDA 6. AFTER PARKING THE VEHICLE, THE FRONT DRIVER SIDE DOOR COULD NOT BE OPENED AND TRAPPED THE DRIVER INSIDE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000.