-
Air Bags
11/15/2024
This is a complaint about Mazda. I have brought my vehicle in 3 times, after they confirmed an appointment and stated they had the part. All three times it appears whoever makes the appointment doesn’t communicate with the dealer Service Center. I have the FOURTH appointment this Wednesday at Royal Motors, San Francisco. I will call a day ahead to make sure the part is there before I bring it in. I know it’s an older vehicle and they have to order parts. They made the appointment for me, after saying the part was in. Bad communication. Sincerely Yours, [XXX] , INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
-
Air Bags
07/05/2022
Recall never fixed
-
Air Bags
03/29/2021
Takata Recall. The contact owns a 2007 Mazda B-Series Truck. The contact received notification of NHTSA Campaign Number: 21V162000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they were finally able to get the air bags replaced.
-
Air Bags
05/06/2021
I RECEIVED A RECALL NOTICE FROM MAZDA. I AM IN HAWAII. MAZDA HAS MOVED OFF OF THIS ISLAND. I CAN NOT GET IN TOUCH WITH ANYONE AT MAZDA AS THEIR 800-222-5500 NUMBER DOES NOT ANSWER. THIS RECALL REGARDS THE INFLATOR OF THE AIRBAG EXPLODING DUE TO HUMIDITY AND TEMPERATURE FLUCTUATIONS. HAWAII = HUMIDITY. I SEEMINGLY HAVE NO RECOURSE AS NEITHER THE PROVIDED MAZDA NUMBER DOES NOT ANSWER 800-222-5500 NOR DOES ANYONE PICK UP AT THE NHTSA NUMBER PROVIDED IN THE RECALL NOTICE 888-327-4236. IS THERE ANYBODY WHO CAN GIVE ME INFORMATION?
-
Air Bags
08/01/2016
REC'D AIRBAG RECALL LETTER IN AUG 2016. TO DATE MAZDA HAS BEEN NOT BEEN HEPLFUL WITH REPLACEMENT OF THE AIRBAG.
