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Electronic Stability Control (esc), service Brakes
09/01/2016
VEHICLE HAD COMPLETE BRAKE FAILURE 5 TIMES DURING NORMAL OPERATIONS. VEHICLE WAS SERVICED BY FORD DEALERSHIP AND RECOMMENDED BRAKE REPAIRS AND/OR UNABLE TO REPRODUCE. UPON LAST TIME, TECHNICIAN FOUND A FORD SERVICE BULLETIN THAT COVERED OTHER SIMILAR MODELS AND YEARS HAVING EXACT SAME PROBLEM. THEY REPLACED THE TRACTION CONTROL MODULE, BUT STATED THAT IT WAS A VOLUNTARY REPLACEMENT. LOSING BRAKES ON A 6,000 POUND CAR GOING 30MPH IS A RECIPE FOR SERIOUS DEATH OR INJURY. THIS COMPONENT SHOULD BE RECALLED. THE CAR HAS FULL PAPERWORK FROM PREVIOUS BRAKE REPAIRS, PREVIOUS REQUEST FOR BRAKE REPAIRS AND THE CURRENT REPLACEMENT OF THE TRACTION CONTROL MODULE BLACK BOX. THERE ARE OTHER CAR OWNERS ONLINE THAT HAVE EXPERIENCED THE SAME ISSUE INCLUDING SEVERAL THAT WON LEMON LAW LAWSUITS. LINCOLN REFUSES TO ACKNOWLEDGE THE FAULTY COMPONENT AND STATES THAT THE REPLACEMENT WAS CUSTOMER REQUESTED AND VOLUNTARY WITH NO CONCERN THAT THEIR VEHICLE LOSES BRAKES. DISCUSSIONS WITH THE LINCOLN "CO...
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Service Brakes
06/01/2016
WHILE DRIVING ON THE HIGHWAY THE BRAKES WERE APPLIED TO SLOW THE VEHICLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, A LOUD GRINDING NOISE AND PEDAL SHUDDER WAS FELT. BRAKE POWER DIMINISHED, AND THE ANTI-SKID LIGHT ILLUMINATED. ONCE OFF THE PEDAL, THE CAR COASTED FOR A FEW SECONDS. THE BRAKE WAS APPLIED, AND THE SYSTEM WENT BACK TO NORMAL. FORD IS UNABLE TO FIND AN ISSUE WITH THE SYSTEM OR DUPLICATE THE EVENT. ABS WAS NOT ENGAGED IN THIS SITUATION. GRADUAL BRAKE PEDAL PRESSURE WAS APPLIED TO SLOW THE VEHICLE, NOT COME TO ABRUPT STOP. HOWEVER, THE CAR WAS UNABLE TO SLOW DUE TO THE MALFUNCTION.
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Traction Control System, service Brakes
01/11/2016
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED AT LOW SPEEDS THE VEHICLE BRAKE PEDAL WENT TO THE FLOORBOARD AND FAILED TO RESPOND. IN ADDITION, THE TRACTION CONTROL AND THE MAINTENANCE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED AFTER A FEW MINUTES, THE BRAKE PEDAL FUNCTIONED NORMALLY AND AFTER RESTARTING THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
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Unknown Or Other, engine
01/28/2016
BROKEN SPARK PLUGS
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Air Bags
05/01/2015
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING AT 37 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN IMPOUND LOT, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER AND THE PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.