2023 Kia Sorento Complaints

Driving down the road and the left rear passenger window exploded. Shatters went everywhere all over the passenger in the back. I went online and looked and this is a hugh issue evidently with some Kias. To me this is really serious issues that Kia is completely ignoring. Someone will eventually get seriously injured bi the glass exploding like it does.

Engine- car turn off - lights were still on, car restarted - no icons on dashboard

EHICLE: 2023 Kia Sorento, VIN [XXX] , currently 48,000 miles. Vehicle has never been in a collision. DEFECT: MASTER POWER WINDOW SWITCH / WIRING HARNESS — OCCUPANT EGRESS HAZARD The driver's master power window switch fails intermittently, causing simultaneous loss of all window operation and electric door lock function. When this occurs, occupants cannot operate any window or unlock any door electrically until the condition resets, typically by opening and closing the driver's door. The condition was first reported to Arapahoe Kia at 24,859 miles on 11/08/2024 (RO 208018) and again at 25,050 miles on 11/15/2024 (RO 208449). On the 11/15/2024 visit, the dealership confirmed the defect on customer-supplied video and performed a full diagnostic including pin tension testing on connector D01, power, ground, B-CAN continuity testing, and a wiggle test of the harness. The dealership's written conclusion on the repair order: "we've determined that the harness is probably not the issue and it...

VEHICLE: 2023 Kia Sorento, VIN [XXX] , currently 48,000 miles. Vehicle has never been in a collision. DEFECT: FUEL FILLER DOOR ACTUATOR WITH NO EMERGENCY RELEASE — STRANDING HAZARD The fuel filler door actuator fails to release on demand intermittently. When the actuator fails, the door must be pried open with tools or force, which is inconsistent and not always possible. The dealership service advisor has stated that this model is not equipped with any emergency release mechanism for the fuel filler door. With no emergency release, the actuator is the only mechanism by which the fuel door can be opened. SAFETY IMPLICATION: An intermittent actuator failure with no backup release mechanism creates a stranding hazard. If the actuator fails when the vehicle is low on fuel — particularly in remote areas, in cold weather, at night, or in emergency situations requiring refueling to reach safety or medical care — the vehicle cannot be refueled and becomes immobilized. This is a single-point-o...

Vehicle exhibits repeated brake pulsation and vibration under normal braking conditions, affecting braking performance consistency. The issue began at approximately 10,000 miles and has progressively worsened. The vehicle currently has approximately 30,000 miles. The pulsation is felt through the steering wheel and brake pedal during moderate braking from highway speeds and occurs consistently across multiple driving conditions. The condition is significantly more pronounced when using the vehicle’s adaptive cruise control system. During normal operation, the adaptive cruise repeatedly applies the brakes automatically, and this consistently produces increased vibration and uneven braking response. This indicates the issue occurs during normal vehicle operation rather than abnormal use. The repeated pulsation creates inconsistent brake feel and may affect stopping performance, particularly during repeated or sustained braking events. This raises concern regarding braking reliability and...