2022 Kia Sorento Complaints

The electric oil pump circuit board for the transmission failed, causing motive power loss. The vehicle is currently located at Ourisman Chantilly Kia and is available for inspection. Safety was compromised due to sudden loss of drive power while operating on public roads, creating a severe crash hazard. The failure was diagnosed and confirmed by Ourisman Chantilly Kia service department, which retrieved active Diagnostic Trouble Code P1C2D03. The vehicle was inspected by the Kia dealership service department. Prior to failure, check engine/warning lights illuminated and transmission drive symptoms appeared. This vehicle is subject to Recall SC250. A software update was performed under a previous owner, but the physical component failed. Kia is refusing replacement because the recall was marked "closed" after the software patch, leaving a known unaddressed safety defect active on the vehicle.

The contact owns a 2022 Kia Sorento. The contact stated that while attempting to start the vehicle, the gear shifter was shifted to drive; however, the transmission failed to engage as intended. The accelerator pedal was depressed, and the vehicle unexpectedly rolled backwards. No warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The failure was a persistent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

2022 Kia Sorento failed to increase speed when accelerator was depressed , engine RPMs increased, but no subsequent speed increase. The Amber ISG light was flashing, with no other warning lights. The car was driven to a safe pull out, placed in park, turned off and restarted, no flashing light. The car accelerated satisfactorily afterwards. This has happened several times in the last two years. Both fuel pumps were replaced as well as the battery and computer systems were reset and the problem still intermittently persists. This is a significant safety issue if the car cannot properly accelerate when required to merge into traffic and properly maintain designated speed. Was told that Kia engineering said this maybe a heat related issue, the car is operated mainly the the southwestern US, Phoenix, Az metropolitan area.

Idle stop and go system randomly auto disabled on start, unable to enable. Causes vehicle to be unable to accelerate faster than 25mph.

At stop lights trying to excel it stales for a couple of seconds then resumes. Does this on and off all day because I drive for a living. Finally the check engine light is on and now have to replace the whole turbo because it’s failing. I just got the car mid march of 2026. I have kids and scared to drive around and the car fail on me.